BriAnna Ruble
Pittsfield,Illinois
Summary
Dedicated customer service representative with strong issue resolution skills. Proven ability to educate customers and process transactions efficiently, contributing to enhanced customer satisfaction and improved sales outcomes.
Overview
7
7
years of professional experience
Work History
Customer Sales Representative
US Celluar
Pittsfield, IL
02.2026 - Current
- Guided customers in product selection and addressed service inquiries to enhance their experience.
- Processed customer transactions efficiently at the point of sale.
- Informed customers about device features and service plans to support informed purchasing decisions.
- Resolved customer issues promptly to ensure satisfaction.
- Collaborated with team members to meet sales goals effectively.
- Responded to customer inquiries about product features, availability, and pricing to ensure clarity and satisfaction.
Waitress Supervisor
Nuccis Bar and Resturant
Pittsfield, IL
02.2019 - 10.2025
- Supervised waitstaff to ensure quality customer service and satisfaction.
- Trained and mentored new waitstaff on service standards and restaurant procedures.
- Trained and guided new staff on food safety, customer service, and restaurant policies, enhancing overall team performance.
- Coordinated staff schedules to ensure adequate coverage during peak hours, improving service efficiency.
- Resolved customer complaints promptly, contributing to improved dining satisfaction.
- Resolved customer complaints in a timely manner with professionalism.
- Ensured cleanliness and organization of dining area for a welcoming atmosphere.
- Monitored cash register operations during shifts for accuracy of transactions.
- Performed opening and closing duties including setting up dining areas, restocking shelves, cleaning kitchen equipment.
- Supported bartenders during busy service times to improve workflow.
Education
High School Diploma -
Pittsfield High School
Pittsfield, IL05-2021
Some College (No Degree) -
State Fair Community College
Sedalia, MOSkills
- Sales techniques
- Customer relationship management
- Customer service
- Customer engagement
- Issue resolution
- Transaction processing
- Product knowledge
- Time management
- Multitasking
- Organizational skills
Timeline
Customer Sales Representative
US Celluar
02.2026 - Current
Waitress Supervisor
Nuccis Bar and Resturant
02.2019 - 10.2025
High School Diploma -
Pittsfield High School
Some College (No Degree) -
State Fair Community College