Brianna Schoof
Orlando
Summary
At Woof Gang Bakery Waterford Lakes, I honed my expertise in animal handling and customer service, skillfully managing difficult pets and fostering strong client relationships. My approach, blending patience with a continuous learning attitude, significantly enhanced grooming efficiency and safety, showcasing my commitment to excellence in pet care.
Overview
9
9
years of professional experience
Work History
Dog Groomer
Woof Gang Bakery Waterford Lakes
03.2017 - Current
- Skillfully managed difficult pets using patience and expert handling techniques, ensuring a stress-free experience for both animals and their owners.
- Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
- Developed strong relationships with clients, fostering trust in the quality and consistency of grooming services provided.
- Prepared pets for grooming by conducting thorough assessments of their coat condition, overall health, and temperament, ensuring an appropriate and safe approach.
- Mastered time management skills to balance multiple appointments throughout the day while maintaining attention to detail and quality.
- Delivered exceptional customer service, addressing client concerns promptly and professionally to maintain a positive reputation.
Professional Dog Bather/Grooming Apprentice
Woof Gang Bakery Waterford Lakes
01.2016 - 03.2017
- Maintained a clean and sanitary work environment, adhering to strict hygiene standards for the safety of both pets and staff members.
- Monitored inventory levels of supplies, submitting timely requests for reordering essential items necessary for daily operations.
- Collaborated with groomers to ensure seamless handoff of dogs after bathing, leading to improved appointment scheduling.
- Increased efficiency in the bathing process by implementing a streamlined system for organizing and managing supplies.
- Promoted a calming environment during baths by utilizing gentle handling techniques, reducing stress levels for both dogs and pet owners.
- Handled difficult or aggressive dogs with patience and skill, ensuring their safety as well as that of staff members during the bathing process.
Education
Timber Creek High Schoof
Orlando, FL2010
Skills
- Patience and empathy
- Animal handling expertise
- Relationship building
- Customer service
- Appointment scheduling
- Reliability and punctuality
- Continuous learning attitude
Timeline
Dog Groomer
Woof Gang Bakery Waterford Lakes
03.2017 - Current
Professional Dog Bather/Grooming Apprentice
Woof Gang Bakery Waterford Lakes
01.2016 - 03.2017
Timber Creek High Schoof
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