Summary
Overview
Work History
Education
Skills
Timeline
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BRIANNA SEBASTIANO

Surprise,AZ

Summary

Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel.

Overview

8
8
years of professional experience

Work History

Budtender/Technician Specialist

Nirvana Center
Phoenix
09.2020 - Current
  • Answered questions about medicinal and recreational uses and effects and qualities of different strains
  • Checked guests’ photo identification for validity and age requirements
  • Weighed, prepared and packaged different types of products
  • Read industry publications to maintain knowledge on current and future bud trends
  • Packaged regulated products in appropriate exit containers
  • Managed efficient cash register operations
  • Answered calls while managing several phone lines
  • Efficiently took and filled patient orders over the phone and via our online ordering system
  • Incorporated cross-selling, up-selling and add-ons and offered promotional items to increase sales
  • Investigated and resolved customer inquiries and complaints quickly
  • Trained new personnel regarding company operations, policies and services.
  • Assisted customers in identifying issues and explained solutions to restore service and functionality.
  • Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.

Inventory Supervisor

Curaleaf
Phoenix
08.2019 - 07.2020
  • Monitored completeness, accuracy and compliance during inventory transactions
  • Reviewed and monitored inbound inventory, outbound shipments and book adjustment transactions
  • Created databases and spreadsheets to improve inventory management accuracy
  • Oversaw purchase orders and data entry regarding shipped and received shipments
  • Handled day-to-day shipping and receiving
  • Conducted inventory audits with accuracy following company procedures
  • Reduced waste with staff using first-in first-out method.
  • Monitored completeness, accuracy and compliance during inventory transactions.
  • Supervised [Number] inventory control personnel to support correct goods management and achievement of performance goals.

Budtender- Swell Farmacy/Curaleaf
Phoenix
05.2018 - 08.2019
  • Answered questions about medicinal and recreational uses and effects and qualities of different strains
  • Checked guests' photo identification for validity and age requirements
  • Sold flower, concentrates and edibles in fast-paced environment
  • Assisted medical use customers in identifying cannabis medicines and methods of medication that best fit individual needs
  • Managed high volume of cash with accuracy
  • Read industry publications to maintain knowledge on current and future bud trends
  • Listened to customer needs and desires to identify and recommend optimal products
  • Built customer loyalty and retention by delivering excellent shopping experiences
  • Managed efficient cash register operations
  • Maintained up-to-date knowledge of store sales, and payment policies
  • Developed strong rapport with customers and created positive impression of business
  • Answered customer questions about products and services, helped locate merchandise and promoted key items
  • Provided exceptional services and pleasant shopping experiences
  • Supported loss prevention goals by monitoring shopper behavior.

Trimmer

Budtender/Bud, All
03.2015 - 05.2018
  • Sold flowers, concentrates and edibles in fast-paced environment
  • Assisted medical use customers in identifying cannabis medicines and methods of medication that best fit individual needs
  • Weighed, prepared and packaged different types of products
  • Managed high volume of cash with accuracy
  • Maintained up-to-date knowledge of store sales, payment policies and security standards
  • Passed state inspections by closely adhering to safety and cleanliness standards and company processes
  • Used hand tools to complete delicate work
  • Trimmed unwanted materials off such as stems and leaves from buds
  • Interpreted job site supervisor’s orders and technical documentation to complete accurate work
  • Operated POS system to complete cash and credit card transactions
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
  • Printed labels, packaged products accurately.
  • Trimmed unwanted materials off desirable [Products].
  • Used hand tools to complete delicate work.

Vitamin Clerk

Sprouts Farmers Market
Phoenix
10.2014 - 02.2015
  • Greeted customers, helped locate merchandise and suggested suitable options
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers
  • Listened to customer needs and desires to identify and recommend optimal products
  • Informed customers of current store promotions to encourage additional sales purchases
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions
  • Displayed merchandise by arranging in appealing ways to boost sales
  • Managed efficient cash register operations
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions
  • Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases in Type and Type products
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects
  • 2

Education

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Primavera online High School
2013

Skills

  • Skills Summary
  • A hard worker with a friendly disposition and service-oriented nature Skilled in consultative techniques regarding individual needs, working under pressure and building niche markets
  • Excellent Written and Verbal Communication
  • Strong Composure and Interpersonal Skills
  • Adaptable and Flexible
  • Strong Intuitive, Critical and Common Sense thinking
  • Well-Versed In POS System Operations
  • Experienced in handling Inbound and Outbound Calling, Multi-Line Management, While Maintaining Excellent Phone Etiquette
  • Customer Service Support
  • Collaborative Team Player
  • Resolving Problems and Incidents

Timeline

Budtender/Technician Specialist

Nirvana Center
09.2020 - Current

Inventory Supervisor

Curaleaf
08.2019 - 07.2020

Budtender- Swell Farmacy/Curaleaf
05.2018 - 08.2019

Trimmer

Budtender/Bud, All
03.2015 - 05.2018

Vitamin Clerk

Sprouts Farmers Market
10.2014 - 02.2015

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Primavera online High School

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BRIANNA SEBASTIANO