Brianna Simmons
Lancaster,TX
Summary
Student esthetician at Ogle School Dallas to pursue a career in skin care with a special focus in skin therapies
Overview
13
13
years of professional experience
Work History
Customer Service Representative
CBRE
Dallas, TX
08.2015 - Current
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
- Updated account information to maintain customer records.
Customer Service Representative
211 Information
Dallas, TX
03.2013 - 07.2015
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
- Responded to customer requests for products, services and company information.
- Collected and analyzed customer information to prepare product or service reports.
Program Coordinator
Life Choices Unlimited
DeSoto, TX
02.2010 - 03.2014
- Gathered and organized printed materials required for program participation.
- Scheduling appointments
- Billing
- Maintaining the day habilitation staff
Education
Certificate - Esthetician
Ogle School Hair Skin Nails
Dallas, TX11.2022
High School Diploma -
Lancaster High School
Lancaster, TX05.2007
Skills
- Facials
- Upper Body Massage
- Skin Care
- Microdermabrasion treatments
- High Frequency Treatment
- Make Up Application
- Eyebrow Tint and Lamination
- Customer Service Skills
Accomplishments
- Dermalogica Certified
- Barbicide Certified
- Student of the Month
- Awards of excellence
Timeline
Customer Service Representative
CBRE
08.2015 - Current
Customer Service Representative
211 Information
03.2013 - 07.2015
Program Coordinator
Life Choices Unlimited
02.2010 - 03.2014
Certificate - Esthetician
Ogle School Hair Skin Nails
High School Diploma -
Lancaster High School