Brianna Smith
East Amherst,NY
Summary
Dynamic professional with strong communication and interpersonal skills. Proven track record in customer service and guest relations, excelling in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Ambassador
Celsius
12.2025 - Current
- Engaged customers to increase awareness of Celsius products and brand.
- Demonstrated product benefits and usage to educate consumers effectively.
- Distributed promotional materials to boost customer engagement initiatives.
Server/Bartender/Host
Fuji Grill
East Amherst, New York
10.2023 - Current
- Provided excellent customer service in a fast-paced dining environment.
- Assisted guests with menu selections and dietary preferences.
- Took and processed customer orders accurately and efficiently.
Barista
Something Protein
East Amherst, NY
06.2021 - Current
- Ensured cleanliness and organization of workstations and dining areas to enhance customer experience.
- Collaborated with team members to streamline daily operations and improve service flow.
- Processed cash transactions accurately during busy shifts to maintain efficiency and customer satisfaction.
Front End Team Member
Wegmans
East Amherst, NY
04.2022 - 10.2023
- Delivered attentive service to customers during face-to-face and phone interactions.
- Navigated store layouts to locate products quickly, enhancing customer experience.
- Collaborated with diverse coworkers to achieve goals and resolve product and service issues.
Education
Bachelor of Science - Biology
SUNY, Cortland
Cortland, NY05-2028
High School Diploma -
Williamsville East High School
East Amherst, NY06-2024
Skills
- Customer Service & Guest Relations
- Customer Engagement
- Social Media Management & Brand Promotion
- Strong Communication & Interpersonal Skills
- Leadership & Team Collaboration
- Adaptability in Fast-Paced Environments
- Time Management & Multitasking
- Organization & Problem Solving
Languages
Spanish
Limited
Timeline
Ambassador
Celsius
12.2025 - Current
Server/Bartender/Host
Fuji Grill
10.2023 - Current
Front End Team Member
Wegmans
04.2022 - 10.2023
Barista
Something Protein
06.2021 - Current
Bachelor of Science - Biology
SUNY, Cortland
High School Diploma -
Williamsville East High School