Brianna Stebleton

• Designed and executed staffing schedules to maintain 90% or better operational efficiency for a workforce of 180+ associates.
• Utilized Kronos and Workday platforms to enhance operational efficiency and streamline HR functions.
• District trainer for new SSAs.
• Evaluated payroll hour expenditures on a daily/weekly basis, identifying and addressing factors contributing to overtime.
• Managed bi-weekly payroll closure to ensure timely processing.
• Administered employee record management and ensured compliance with retention policies.
• Handled Workman Compensation and Unemployment claims.
• Posted, screened, and maintained job requisition board to streamline hiring process.
• Assessed applicant profiles and coordinated interviews to ensure alignment with organizational needs.
• Follow up with all new hires 30- and 60-day post-hire date.
• Maintained associate attendance records including holiday/vacation/sick time.
• Maintained associate training logs.
• Facilitate vendor to store training.
• Maintain compliance boards, mentor boards, and benefit boards.
• Oversaw daily administrative operations to ensure efficient workflow across departments.
• Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
• Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
• Provided exceptional customer service to both associates and customers through prompt response times and thorough issue resolution efforts.
• Maintain accurate documentation of company policies and procedures for easy reference by all employees.
• Coordinated company events and meetings to foster teamwork and boost employee morale.

• Oversaw precise QuickBooks entries and managed bank reconciliations. Coordinated audit preparation and supervised petty cash management. Prepared comprehensive monthly profit and loss statements and detailed financial reports.
• Processed bi-weekly payroll for small non-profit organization. Maintained accurate employee records. Managed payroll inquiries and resolved discrepancies.
• Executed precise management of deposits for accrued federal, state, FICA, and local taxes.
• Recorded all cash transactions, including cash, checks, credit cards, and POS payments. Facilitated accurate deposits into the system and bank.
• Processed shelter expenses including utilities, insurances, and vendor invoices promptly to maintain operational continuity.
• Maintained Executive Director's schedule.
• Prescreened applications for adoption and collected necessary information to complete the process.
• In-processed and photographed new animals. Created and updated appropriate kennel signs. Updated social media as needed.
• Developed and implemented administrative procedures to enhance operational efficiency.
• Oversaw inventory management, ordering supplies to support organizational needs effectively.
• Led initiatives to improve volunteer engagement, enhancing community support for the organization.
• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.

• Transcribed and edited patient information into diagnostic test results, operative reports, referral letters, and other documents to ensure clarity and accuracy at a 98% accuracy or higher. Reviewed and edited colleagues’ work and gave appropriate feedback.
• Edited medical reports generated by speech recognition software, ensuring completeness and accuracy of medical records.
• Identified inconsistencies and misinformation, translating medical abbreviations and jargon into precise medical records with 98%+ accuracy.

• Monitored associate compliance with quality standards, cash register procedures, and customer service policies to maintain operational integrity.
• Resolved guest complaints by actively listening and providing solutions. and resolved any guest issues.
• Led guest service operations, ensuring consistent delivery of exceptional customer experiences.
• Trained and mentored team members to enhance service quality and operational efficiency.
• Developed and implemented strategies to resolve customer issues promptly and effectively.

GPA: 4.0 GPA