Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Duane Reade
Brooklyn, NY
09.2023 - Current
Engaged with customers, providing detailed information about the store's offerings and services.
Regularly replenished store inventory on shelves.
Guided customers with locating their desired item(s) within the store.
Performed additional duties as assigned by management team.
Voluntarily assisted in the pharmacy department, managed patient/pharmacist communication, and handled prescription transactions.
Aided in maintaining pharmacy operations by accurately labeling medication bottles and expiration dates.
Breakfast Attendant
Hampton Inn By Hilton
Manhattan, NY
01.2023 - 07.2023
Stocked coffee, juice and milk dispensers continuously for guests' beverage needs.
Maintained dining and food service areas to maximize safety and cleanliness.
Served [30]+ guests per day at complimentary breakfast station.
Made friendly conversation with customers to provide enjoyable bar experience.
Auditor
RGIS Inventory Services
Brooklyn, NY
04.2021 - 09.2022
Participated in physical inventory counts to keep information accurate and current.
Entered information into system with concise accuracy of merchandise that were being counted.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Auditor
WIS Inventory Services
Brooklyn, NY
08.2020 - 01.2021
Provided accurate counts of inventory in store(s) while keeping updates with the manager for the day.
Attention to detail to ensure the items were being counted correctly for an accurate dollar rate.
Maintained above the average counting rate per hour according to each store (e.g. 2,700 an hour for grocery stores).