Brianna Thurber
Boca Raton,FL
Summary
Positive, outgoing individual with passion for creating memorable guest experiences and ensuring safety and enjoyment. Possesses strong communication and customer service skills, coupled with ability to quickly learn and apply operational procedures. Dedicated to making positive impact on visitors and contributing to smooth and enjoyable attraction experience.
Overview
4
4
years of professional experience
Work History
Attraction Attendant & Customer Service Associate
Boomers! Boca Raton
03.2021 - Current
- Participated in ongoing training programs to stay updated on industry standards, new attractions, and company policies.
- Assisted guests with accessibility needs by providing information or accommodations tailored to their requirements.
- Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
- Maintained a high level of professionalism and enthusiasm throughout long hours and challenging work conditions, fostering positive guest experiences.
- Built and established positive relationships with patrons, team members and supervisors.
- Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
Education
Associate of Arts - General Studies
Palm Beach State College
Boca Raton, FL12-2025
High School Diploma -
Boca Raton Community High School
Boca Raton, FL05-2023
Skills
- Foreign language proficiency
- Safety awareness
Languages
Spanish
Native or Bilingual
Timeline
Attraction Attendant & Customer Service Associate
Boomers! Boca Raton
03.2021 - Current
Associate of Arts - General Studies
Palm Beach State College
High School Diploma -
Boca Raton Community High School
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