Brianna Tovar
Burlington,NJ
Summary
Driven and detail-oriented professional with a proven track record in customer service and organization, honed at Urge Fitness. Excelled in POS system operation and problem-solving, significantly enhancing customer experience and operational efficiency. Skilled in communication, ensuring seamless interactions and support across diverse customer and client bases.
Overview
3
3
years of professional experience
Work History
Front Desk Associate
Urge Fitness
04.2023 - Current
- Front desk receptionist at fitness facility, answering phone calls, checking in members, and scheduling clients
- Worked with POS systems to follow through with sale transactions
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Resolved guest issues effectively, ensuring a positive customer experience.
Busser
Curtain Wharfs Marina
05.2024 - 07.2024
- Efficiently cleared and reset tables with a keen eye for detail, ensuring a seamless dining experience for customers
- Preparing tables for new guests within an average of 2 minutes
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Office Assistant
Gaspard Tovar Consulting LLC
01.2022 - 01.2023
- Completing clerical tasks such as filing, copying and distributing mail
- Executing record filing system to improve document organization and management
- Organization of client data through date, value, or amounts
- Updating paperwork, maintaining documents, and word processing.
Education
High School Diploma -
Burlington City High School
Burlington, NJ06.2025
Skills
- Customer Service
- Problem-Solving
- POS System Operation
- Communication
- Organization
- Professional Appearance
- Punctual
Timeline
Busser
Curtain Wharfs Marina
05.2024 - 07.2024
Front Desk Associate
Urge Fitness
04.2023 - Current
Office Assistant
Gaspard Tovar Consulting LLC
01.2022 - 01.2023
High School Diploma -
Burlington City High School
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