Brianna Underwood
Grovetown,GA
Summary
Dynamic and customer-focused cashier with two years of experience in retail environments, excelling in efficient transaction processing and effective upselling techniques. Demonstrated expertise in managing high-volume checkout lanes while ensuring accuracy and speed, contributing to a seamless shopping experience. Strong communication and teamwork skills foster a positive atmosphere for both customers and colleagues in fast-paced settings. Currently pursuing an Associate's degree in Nursing, reflecting a commitment to service excellence and a passion for enhancing customer satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier
Chicken Salad Chick
Grovetown, GA
01.2025 - Current
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
- Maintained a balanced cash drawer at all times, reconciling discrepancies promptly
- Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed
- Implemented effective upselling techniques to increase sales of promotional items or add-ons
Cashier
my story boutique
Grovetown, GA
08.2024 - 12.2024
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
- Implemented effective upselling techniques to increase sales of promotional items or add-ons
Team Member
Chick-fil-A Restaurants
Augusta, GA
07.2023 - 10.2023
- Collaborated with team members to achieve project goals and deliver high-quality results
- Contributed innovative ideas and solutions during team meetings, leading to improved processes and outcomes
- Demonstrated strong teamwork skills by actively participating in group discussions and brainstorming sessions
Party Host
Urban Air Adventure Park
Augusta, GA
10.2022 - 04.2023
- Planned and executed memorable birthday parties for children of various ages, ensuring a fun and engaging experience
- Managed all aspects of party logistics, including venue setup, decorations, activities, and entertainment
- Engaged children in interactive games and activities to keep them entertained throughout the party duration
- Collaborated with parents to customize party themes, games, and menus based on their preferences and budget
Education
Associate's degree - Nursing
Augusta Technical College
Augusta, GA04-2026
High school diploma - undefined
Grovetown High School
Grovetown, GA05-2025
Skills
- Retail sales
- Product demos
- Professional phone communication
- Cash register
- Retail math
- Fundamental mathematics
- Communication skills
- Cash handling
- Customer service
- POS
- Sales
- Stocking
- Patience and empathy
- Work ethic and integrity
- Time management skills
- Client support
Accomplishments
- Trained and mentored all new employees; key trainer
- Highest number of sales/tips
- Trained in all positions
Certification
Driver's License
Languages
Spanish
Limited Working
Timeline
Cashier
Chicken Salad Chick
01.2025 - Current
Cashier
my story boutique
08.2024 - 12.2024
Team Member
Chick-fil-A Restaurants
07.2023 - 10.2023
Party Host
Urban Air Adventure Park
10.2022 - 04.2023
High school diploma - undefined
Grovetown High School
Associate's degree - Nursing
Augusta Technical College