Brianna Ventura
The Bronx
Summary
Bilingual professional with strong expertise in skincare and beauty products, dedicated to helping clients find the right solutions to meet their individual needs. Skilled in explaining product benefits, ingredients, and usage in a way that builds trust and enhances the customer experience. Recognized for reliability, adaptability, and a team-oriented approach in fast-paced retail settings. Combines a solid understanding of skincare and makeup with a strong work ethic, attention to detail, and commitment to exceeding customer expectations. Eager to contribute product knowledge and customer care skills to support both client satisfaction and business success.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Esthetician
Ateiler esthetique institute of esthetics
Manhattan
11.2024 - 06.2025
Customer Service Representative
Whole Foods Market Inc
Manhattan
11.2023 - 10.2024
- Provided elevated, customer-first service in a fast-paced retail environment, focusing on personalized experiences and high product knowledge — key to building trust with a diverse clientele.
- Helped customers navigate a wide range of wellness and lifestyle products, using active listening and product education to recommend solutions tailored to their needs.
- Cultivated a welcoming and inclusive environment, ensuring every guest felt supported and valued — especially during high-traffic periods and promotional events.
- Maintained a strong attention to detail in merchandising, cleanliness, and visual standards to uphold brand presentation and customer satisfaction.
- Resolved issues with empathy and professionalism, turning potential challenges into positive brand interactions.
- Collaborated closely with team members to meet daily goals and deliver a seamless shopping experience.
Education
Licensed Master Esthetician - Esthetics
Atelier Esthetique Institute Of Esthetics
226 W 26th St 7th Floor, New York, NY 1000105-2025
Skills
- Customer relations
- Active listening
- Problem resolution
- Client relationship building
- Advanced Skincare Knowledge
- Facial & Treatment Expertise
- Bilingual in Spanish & English
Certification
Licensed Master Esthetician and bilingual professional with strong expertise in skincare and beauty products. Certified in advanced treatments and product applications, with the ability to clearly explain benefits and ingredients to clients. Recognized for reliability, teamwork, and delivering excellent customer experiences in fast-paced retail settings.
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Esthetician
Ateiler esthetique institute of esthetics
11.2024 - 06.2025
Customer Service Representative
Whole Foods Market Inc
11.2023 - 10.2024
Licensed Master Esthetician - Esthetics
Atelier Esthetique Institute Of Esthetics
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