Brianna Wainwright
Versailles,Kentucky
Summary
Skilled professional with focus on taxpayer services, demonstrating strong analytical capabilities and attention to detail. Adept in resolving complex inquiries, ensuring compliance, and providing clear guidance to clients. Strong emphasis on team collaboration and adaptability, ensuring reliable support in dynamic environments. Proficient in communication, problem-solving, and customer service.
Overview
5
5
years of professional experience
Work History
Taxpayer Service Specialist
Kentucky Department Of Revenue
Frankfort, KY
03.2025 - Current
- Assisted taxpayers in understanding complex tax regulations and filing procedures.
- Resolved inquiries through effective communication and problem-solving techniques.
- Maintained accurate records of taxpayer interactions and feedback for process improvement.
- Maintained strict confidentiality when dealing with sensitive taxpayer information, adhering to both legal requirements and company policies regarding privacy protection.
Kitchen/Assistant Restaurant Manager
Clucker's LLC
Versailles, KY
02.2023 - 03.2025
- Keeping inventory of food products on hand
- Preparing prep lists for kitchen staff
- Preparing/properly storing and labeling food items
- Placing truck orders from food suppliers
- Training kitchen staff on proper technique in cooking food to order and cleaning protocols
- Improved food and labor cost percentages by implementing more efficient staffing and product ordering methods
- Received deliveries from vendors ensuring that all orders were correct according to invoices.
- Followed all health department regulations while preparing food products for consumption by customers.
- Assisted cooks with meal preparation tasks including washing vegetables, cutting meats, weighing ingredients for recipes and portioning meals for customers.
Cook Shift Leader
Sage Garden Café
Frankfort, KY
08.2022 - 02.2023
- Monitored food preparation to ensure quality standards were met.
- Working with head chef to create new and innovative recipes for daily and weekly special menu items.
- Maintained up-to-date knowledge of menu items, ingredients, and recipes.
- Provided direction to kitchen staff regarding food preparation, cooking times, portion sizes, and presentation of dishes.
- Ensured kitchen staff followed health and safety regulations.
Baker
Baker's Kitchen
New Bern, NC
07.2021 - 04.2022
- Prepared dough for a variety of bakery items such as breads, pastries, pies, cakes and cookies.
- Measured out ingredients accurately to ensure consistent product quality.
- Operated ovens and other equipment to bake products according to established recipes.
- Checked baked goods periodically during baking process to ensure desired results were achieved.
- Followed food safety guidelines while preparing all food items.
Education
Bachelor of Science - Business Administration
University of North Carolina At Pembroke
Pembroke, NCSkills
- High-volume dining
- Strong analytical skills
- Patience and composure
- Work Motivation
- Team Leadership
- Customer Focus
- Attention to Detail
- Inventory Monitoring
- Professionalism and integrity
- Time management
- Organization skills
Timeline
Taxpayer Service Specialist
Kentucky Department Of Revenue
03.2025 - Current
Kitchen/Assistant Restaurant Manager
Clucker's LLC
02.2023 - 03.2025
Cook Shift Leader
Sage Garden Café
08.2022 - 02.2023
Baker
Baker's Kitchen
07.2021 - 04.2022
Bachelor of Science - Business Administration
University of North Carolina At Pembroke