BRIANNA WEATHERMAN
BARBEAU,Michigan
Summary
Professional Automotive Service Technician with the motivation, desire, knowledge, and skills required to diagnose and repair malfunctions in complete mechanical and electrical systems. Eager to bring my strong sense of dedication, passion for the industry, and positive attitude to a growing company. My customer service skills and strong work ethic can ensure customer satisfaction. Self-assured service advisor handles array of responsibilities simultaneously and works well with different personality types. Promoting exceptional skills in customer service and issue resolution. .
Overview
10
10
years of professional experience
1
1
Certification
Work History
Service Advisor
SOO MOTORS
Sault Ste. Marie, Michigan
05.2021 - Current
- Ensured that all customer inquiries were handled promptly and accurately.
- Inspected vehicles for needed repairs or maintenance services and advised customers accordingly.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Greased mechanical parts with lubrication to achieve smooth and regular functionality.
- Ran tests on newly repaired machinery and equipment to confirm proper functionality.
- Routinely inspected equipment for preventive and emergency maintenance needs.
Paving Labor
Norris Contracting
Sault Ste. Marie, MI
10.2020 - 11.2020
- Advised officials regarding traffic-control measures to protect work site integrity, crew safety, and general public welfare.
- Coordinated communication between equipment operators via two-way radios and hand signals.
- Assisted distribution of tools, materials and equipment to skilled workers.
- Provided industry insight to coworkers to assist work completion.
- Collected and removed debris from work sites to maintain team productivity and minimize safety hazards.
- Assisted project planning by measuring distances and marking locations using tools.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Labor Worker
Starcon International Inc.
Morris, IL
06.2018 - 01.2019
- Handled monitoring devices, such as oxygen and gas monitors and mercury vapor analyzer.
- Provided industry insight to coworkers to assist work completion.
- Decreased safety accidents by closely monitoring coworkers, tasks and construction areas.
- Followed plans, orders and technical specifications to complete accurate work that met project specifications, codes, and quality standards.
- Logged inventory of materials used to maintain workplace access to supplies.
- Collected and removed debris from work sites to maintain team productivity and minimize safety hazards.
- Met company and OSHA safety guidelines for work site operations to minimize worker risk.
- Maintained clean, safe working environment by removing waste from job site prior to shift completion.
- Maintained baseline safety knowledge to identify areas requiring improvement to meet code.
Automotive Lube Technician
Napleton Arlington Heights Chrysler Dodge Jeep Ram
Arlington, IL
08.2017 - 12.2017
- Changed oil, transmission fluid and filters in vehicles.
- Lubricated moving parts by injecting grease into springs, universal joints and steering knuckles using hand or compressed-air powered grease gun.
- Checked tire pressure and performed tire repairs, installations and maintenance tasks.
- Reviewed completed work and road-tested vehicles.
- Inspected fluid level for steering gear, power steering reservoir, transmission, rear axle housings and shackles.
- Drained motor oil, changed oil filters and greased chassis fittings.
- Replaced cabin, fuel, air and oil filters and tested vehicle horn and lights.
- Communicated with customers regarding status of service work and estimated timeframe for completion.
- Applied lubricants to moving parts of vehicle engines to prevent premature engine wear and optimize performance.
- Performed complete vehicle maintenance inspections, including tires, brakes and all fluid levels.
Overnight Stocker
Walmart
Sault Ste. Marie, MI
06.2015 - 05.2017
- Removed product from boxes and placed on shelves according to merchandising guidelines.
- Completed daily cycle counts and monthly audits of specified segments to keep inventory current and accurate.
- Reset merchandise throughout assigned section to give shelves and racks professional appeal.
- Prepared products for sales floor by adding tags and readying pallets or restocking.
- Frequently communicated with vendors to determine backorder availability and future inventory.
- Used a software system to locate merchandise in inventory for shelf restocking.
- Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
- Assessed floor displays to determine which merchandise required restocking.
- Assisted customers based on currently available product, promotional and policy information.
- Observed strict safety measures while stocking shelves to prevent falls and mishaps.
Education
Diploma - Automotive Mechanics
Universal Technical Institute Of Illinois
Lisle, IL05.2018
Business Administration
Bay Mills Community College
Brimley, MISkills
- Vehicle inspection
- Customer service
- Preventive maintenance
- Technical troubleshooting
- Customer relationship management
- Equipment maintenance
Training
- Automotive Engines and Repair
- Power & Performance IA
- Power & Performance IB
- Power & Performance II
- Fuel & Ignition Systems
- Drivability & Emissions
- Automotive Power Trains
- Brakes
- Climate Control
- Automotive Transmission
- Electronic Fundamentals
- Electronic Technology
- Professional Applications
- Advanced Diagnostic Systems
- Automotive Undercar
- Professional Service Writing
- Transport Refrigeration
Certification
- CLASS A CDL
Timeline
Service Advisor
SOO MOTORS
05.2021 - Current
Paving Labor
Norris Contracting
10.2020 - 11.2020
Labor Worker
Starcon International Inc.
06.2018 - 01.2019
Automotive Lube Technician
Napleton Arlington Heights Chrysler Dodge Jeep Ram
08.2017 - 12.2017
Overnight Stocker
Walmart
06.2015 - 05.2017
Diploma - Automotive Mechanics
Universal Technical Institute Of Illinois
Business Administration
Bay Mills Community College
Similar Profiles
Deaken SuggittDeaken Suggitt
Early Childhood Educator at Soo TribeEarly Childhood Educator at Soo Tribe
Mikalyn LaaksonenMikalyn Laaksonen
Mortgage Loan Officer at Soo Co-op Credit UnionMortgage Loan Officer at Soo Co-op Credit Union
Dan PearsonDan Pearson
General Manager at Big Soo TerminalGeneral Manager at Big Soo Terminal