Brianna Welch
Lewiston,ME
Summary
Dynamic Medical Assistant with extensive experience at MaineHealth, excelling in electronic health records and patient care assistance. Proven ability to enhance patient flow and maintain confidentiality while delivering exceptional customer service. Skilled in vital signs measurement and adept at managing sensitive information, ensuring compliance with HIPAA regulations.
Overview
16
16
years of professional experience
Work History
Medical Assistant
MaineHealth
Brunswick, ME
04.2020 - Current
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Certified Nursing Assistant
Midcoast Hospital
Brunswick, ME
02.2020 - 03.2022
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Responded quickly to emergency situations involving sudden illness or injury.
- Transported patients to treatment units, using wheelchair or stretcher.
- Collected specimens for testing purposes upon request from physicians or nurses.
- Assisted with admission procedures such as gathering personal data from the patient's chart.
Medical Receptionist
ConvenientMD
Brunswick, ME
04.2018 - 02.2020
- Maintained confidentiality of patient information according to HIPAA regulations.
- Verified insurance coverage for appointments and collected co-payments as required.
- Processed referrals for specialist care when requested by physicians or patients.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Greeted and checked in patients, updating patient information in computer system.
Home Care Aide
Live Free Home Health Care
Hampton, NH
02.2017 - 04.2018
- Performed light housekeeping duties including changing linens, laundry, vacuuming and dusting.
- Provided companionship to elderly clients by engaging in conversation or playing games.
- Transported clients to doctor appointments or other errands as needed.
- Recorded patient information such as condition, diet and progress in medical records.
- Administered medications according to physician instructions under the supervision of a registered nurse.
Gift Shop Assistant
Lakes Region Party And Gift
Laconia, NH
04.2009 - 02.2018
- Answered customer inquiries regarding product information, pricing, and availability.
- Resolved customer complaints quickly in a professional manner.
- Managed incoming shipments of new merchandise and ensured proper storage.
- Performed end-of-day closing procedures such as reconciling cash drawer with receipts.
- Provided excellent customer service to ensure a positive shopping experience.
Private Nanny
Care.com Inc
New London, NH
01.2014 - 11.2017
- Communicated with parents regularly to discuss progress, concerns and any other issues related to the care of their children.
- Administered basic first aid techniques when needed while monitoring health conditions closely.
- Managed household duties including laundry, grocery shopping or light housekeeping tasks when necessary.
- Encouraged developmentally appropriate language skills through conversation and activities.
Education
Licensed Nursing Assistance - Health Sciences
LNA Health Careers
Manchester, NH04-2014
High School Diploma -
Gilford High School
Gilford06-2013
Health Sciences
Huot Technical Institute
Laconia, NH06-2013
Some College (No Degree) - Health Sciences
Lakes Region Community College
BelmontSkills
- Electronic health records
- Vital signs measurement
- Patient scheduling
- Medical terminology
- Patient care assistance
- Insurance verification
- Clinical documentation
- Customer service
Timeline
Medical Assistant
MaineHealth
04.2020 - Current
Certified Nursing Assistant
Midcoast Hospital
02.2020 - 03.2022
Medical Receptionist
ConvenientMD
04.2018 - 02.2020
Home Care Aide
Live Free Home Health Care
02.2017 - 04.2018
Private Nanny
Care.com Inc
01.2014 - 11.2017
Gift Shop Assistant
Lakes Region Party And Gift
04.2009 - 02.2018
Licensed Nursing Assistance - Health Sciences
LNA Health Careers
High School Diploma -
Gilford High School
Health Sciences
Huot Technical Institute
Some College (No Degree) - Health Sciences
Lakes Region Community College
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