Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Brianna Westom

Meridian,ID

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines. Pursues every opportunity to support team members and proactively address issues.

Overview

4
4
years of professional experience

Work History

Barista

Dutch Bros
07.2021 - Current
  • Pleasantly interacted with customers during hectic periods to promote a positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, daily.
  • Maintained regular and consistent attendance and punctuality.
  • Completed successful daily cash audits to correctly balance drawers at end of shifts.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
  • Encouraged positivity with co-workers and customers.

Cashier

Khols Department Store
05.2019 - 10.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Helped customers navigate applications and in-store technology to deliver best-in-class experiences.

Education

Bachelor of Science - Pre-Veterinary Medicine

Northwest Nazarene University
Nampa, ID
05.2025

Skills

  • Guest Satisfaction
  • Food Preparation and Safety
  • Team Leadership
  • Infection Prevention
  • Exceptional Customer Service
  • Hospitality and Professionalism

Additional Information

Planning to pursue a professional job as a veterinarian in the future and am willing to work hard and get the experience.

Timeline

Barista

Dutch Bros
07.2021 - Current

Cashier

Khols Department Store
05.2019 - 10.2019

Bachelor of Science - Pre-Veterinary Medicine

Northwest Nazarene University

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Brianna Westom