Brianna Whitlock
Woodbury,GA
Summary
Well-organized, friendly receptionist who is equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.
Overview
3
3
years of professional experience
Work History
Receptionist
Griffin Animal Care
05.2020 - 07.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Distributed medications to clients when needed.
- Corresponded with clients through email, telephone, or postal mail.
- Handled cash transactions and maintained sales and payments records accurately.
- Assisted with onboarding new clients and securing paperwork completion.
Veterinary Technician
Griffin Animal Care
05.2020 - 07.2023
- Restrained animals to protect veterinarians from potential harm.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Administered medications to animals in treatment and documented changes in condition.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Collected patient biopsies and blood samples for laboratory analysis.
- Performed fecal examinations, urinalysis and bloodwork.
Education
High School Diploma -
Abeka Academy
05.2020
Skills
- Microsoft Excel
- Making Appointments
- Greeting Guests
- Sorting and Labeling
- Animal Restraining
- Visitor Check-In
- Mail Handling
- Reminder Calls
- Confirming Transactions
- Organization Skills
- Billing and Payment Processing
Timeline
Receptionist
Griffin Animal Care
05.2020 - 07.2023
Veterinary Technician
Griffin Animal Care
05.2020 - 07.2023
High School Diploma -
Abeka Academy
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