Brianna Zinke
Waupun
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista
Wind and Unwined
Waupun
09.2025 - Current
- Collaborated with team members to deliver efficient service during peak hours.
- Provided customer service by addressing inquiries promptly and professionally.
- Ensured cleanliness and organization of coffee shop to create welcoming environment.
- Followed health, safety and sanitation guidelines to pass state inspections.
Receptionist
Ballwegs
Waupun
12.2025 - 05.2026
- Greeted visitors warmly, ensuring a positive first impression of the office.
- Managed multi-line phone system, directing calls efficiently to appropriate departments.
- Managed data entry and organization of client information in company database to maintain accuracy and accessibility.
- Partnered with team members to streamline front desk procedures and enhance client interactions.
- Executed data entry tasks across multiple computer systems with attention to accuracy and timeliness.
Server
Wild Goose Cafe
Waupun
05.2023 - 06.2025
- Provided exceptional service to high volume of daily customers.
- Provided excellent customer service to ensure satisfaction.
- Resolved customer complaints with professionalism and care.
- Trained new staff on cafe procedures and menu items to enhance service quality.
- Executed opening and closing duties, including dining area setup and supply restocking, to maintain smooth operations.
- Coordinated with restaurant staff to optimize operational efficiency and service delivery.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Education
High School Diploma -
Waupun Sr Highschool
Waupun, WI05-2026
Some College (No Degree) - Criminal Justice
Fox Valley Technical College
Appleton, WI05-2026
Skills
- Customer service
- Clear communication
- Team collaboration
- Conflict resolution
- Time management
- Multitasking and organization
- Workflow management
- Physical stamina
- Data entry
- Decision-making
- Active listening
- Mathematical proficiency
- Office administration
- Team player
Affiliations
- Dodge County Cadets
Certification
- Drivers License
Timeline
Receptionist
Ballwegs
12.2025 - 05.2026
Barista
Wind and Unwined
09.2025 - Current
Server
Wild Goose Cafe
05.2023 - 06.2025
High School Diploma -
Waupun Sr Highschool
Some College (No Degree) - Criminal Justice
Fox Valley Technical College