Briannah Nemetz
New Port Richey
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
10
10
years of professional experience
Work History
Public Safety Telecommunicator
Pinellas County Sheriff's Office
06.2026 - 07.2026
- Stayed up-to-date on changes in local geography, policies, or procedures to provide consistently accurate assistance during emergency situations.
- Adapted to evolving technology tools utilized in emergency communications, ensuring efficient and effective use of available resources during critical situations.
- Handled sensitive information with discretion while maintaining strict confidentiality protocols as required by law enforcement standards.
- Supported law enforcement officers with timely and relevant information, contributing to successful outcomes in challenging situations.
Patient Service Specialist
Florida Cancer Specialists
10.2024 - 01.2026
- Demonstrated strong communication skills in interacting with patients, physicians, and other healthcare professionals to effectively address inquiries and resolve issues.
- Maintained accurate and up-to-date patient records, ensuring compliance with HIPAA regulations and confidentiality protocols.
- Improved patient satisfaction by providing efficient and friendly service during check-ins, registrations, and scheduling appointments.
- Adapted quickly to changing policies or procedural updates within the clinic, maintaining consistent levels of efficiency and accuracy in daily tasks.
- Managed high call volumes by efficiently triaging incoming requests to appropriate departments or personnel.
- Facilitated communication between patients and healthcare providers, ensuring clear understanding of treatment plans and expectations.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Compiled and maintained patient medical records to keep information complete and up-to-date.
Deputy Trainee
Pasco Sheriff's Office
01.2023 - 08.2023
- Participate in scenarios, study and take tests, maintain physical fitness
- Participated in regular training sessions to learn about law enforcement procedures and protocols
- Observed and supported deputies during patrols and responded to emergency calls
- Helped maintain accurate records of incidents, arrests, and case files during training scenarios
- Observed and learned safety protocols and emergency response procedures.
- Supported team in maintaining accurate records and documentation.
- Supported organizational objectives with help from existing employees.
- Performed administrative functions, answering phones and filing paperwork in support of department.
Bakery/Customer Service Associate
Publix
04.2016 - 01.2023
- Greeted customers with a friendly and welcoming attitude, providing exceptional customer service in a fast-paced bakery setting
- Assisted customers with selecting bakery items, offering product knowledge and recommendations to meet their needs
- Operated cash register and handled transactions accurately and efficiently, ensuring proper handling of cash and credit card payments
- Maintained cleanliness and organization of bakery displays, restocking items as needed to enhance visual presentation
- Collaborated with bakery team to fulfill customer orders, including packaging and labeling products for take-out or delivery services
- Maintained product displays to enhance customer shopping experience.
- Educated customers on promotions and product features effectively.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Trained new associates in company policies and procedures, fostering a supportive work environment.
Education
Associate in Arts -
Pasco Hernando State College
New Port Richey, FL05-2019
Bachelor of Science - Criminalistics
Saint Leo University
Saint Leo, FL05-2021
Master of Science - Criminalistics
Saint Leo University
Saint Leo, FL05-2023
Skills
- Punctual
- Organized
- Ability to work independently or with others
- Eager to learn/improve
- Problem-solving/Critical thinking
- Efficient communication
- Time Management
- Emotional Intelligence
- Problem resolution
- Customer service
- POS system operation
- Quality assurance
- Inventory control
- Clerical support
- Regulatory compliance
- Appointment scheduling
- Cross-functional team collaboration
- Computer skills
- Calm under pressure
- Policies and procedures adherence
- Administrative and office support
- Document and records management
Timeline
Public Safety Telecommunicator
Pinellas County Sheriff's Office
06.2026 - 07.2026
Patient Service Specialist
Florida Cancer Specialists
10.2024 - 01.2026
Deputy Trainee
Pasco Sheriff's Office
01.2023 - 08.2023
Bakery/Customer Service Associate
Publix
04.2016 - 01.2023
Associate in Arts -
Pasco Hernando State College
Bachelor of Science - Criminalistics
Saint Leo University
Master of Science - Criminalistics
Saint Leo University