Jessica Haga
Pulaski,VA
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
18
18
years of professional experience
Work History
Public Safety Telecommunicator
Pulaski County Joint 911 Communications Center
04.2015 - Current
- Answer emergency and non-emergency calls from the public, including 911 call
- Provide Emergency Medical Dispatch
- Records Management
- General Instructor- teach Entry Level Dispatch
- Communications Training Officer/Instructor- oversee Training of new hires
- Policy creation and implementation.
Shift Supervisor/Warrants Clerk Supervisor
Pulaski Police Department
02.2007 - 04.2015
- Answer emergency and non-emergency calls from the public including 911 calls
- Records management
- Validations for audits
- General Instructor
- Communications Training Officer.
Education
Master Certificate in Business Management -
Master Class
Human Resource Diploma - undefined
Centre of Excellence
Continuing Professional Development Certificate - undefined
Achievements/Tasks
Associates of Science- Human Resources - undefined
Penn Foster
Scranton, PA10.2024
Skills
- Project Management
- Team Management
- Supervision
- Policy Creation
- Training/Instructor
- Quality Assurance
- Sales
- Marketing
- Information Gathering
- Emergency protocols
- Technical aptitude
- Stress Tolerance
Volunteer Experience
- Social Media Specialist, Pulaski County Joint 911 Communications Center, 07/2023, Present, Facebook Page
- Social Media Specialist, Pulaski's Greater Purpose Shelter Outreach, 01/2023, Present, Homeless Shelter
Projects
Active Shooter Warrant Round Up DCJS: Dispatcher Curriculum Review Committee APCO-Training Committee & Sub Committee
Personal Information
Title: Public Safety Telecommunicator
Timeline
Public Safety Telecommunicator
Pulaski County Joint 911 Communications Center
04.2015 - Current
Shift Supervisor/Warrants Clerk Supervisor
Pulaski Police Department
02.2007 - 04.2015
Human Resource Diploma - undefined
Centre of Excellence
Continuing Professional Development Certificate - undefined
Achievements/Tasks
Associates of Science- Human Resources - undefined
Penn Foster
Master Certificate in Business Management -
Master Class
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