KENNETH J COSTA II
Savoy
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure Real-Time Information Center Crime Analyst position. Ready to help team achieve University of Illinois Police Department goals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Public Safety Telecommunicator
University of Illinois Police Department
04.2011 - Current
- Assisted with the recruitment and onboarding process for new telecommunicators, providing guidance and support throughout the training period.
- Handled sensitive information with discretion while maintaining strict confidentiality protocols as required by law enforcement standards.
- Collaborated with fellow telecommunicators to ensure seamless shift transitions and continuous coverage of emergency communications needs.
Loss Prevention Manager
The Bon-Ton Stores, Inc.
11.2009 - 02.2013
- Analyzed data from various sources to identify patterns, trends, and areas of concern related to theft or fraud within the store environment.
- Established strong relationships with local law enforcement agencies, improving communication and collaborative efforts to prevent retail crime.
- Monitored CCTV footage regularly for suspicious activity, enabling swift response to potential threats or incidents.
- Assisted law enforcement with apprehending shoplifters and provided detailed reports for successful prosecution.
- Supervised surveillance, detection and criminal processing related to theft and criminal cases.
Education
No Degree - Criminal Justice
Parkland College
Champaign, ILBachelor of Science - Criminal Justice
Western Illinois University
Macomb, IL05.2029
Skills
- Professionalism and Integrity
- Public Safety Awareness
- Information Gathering
- Emergency protocols
- Law Enforcement Collaboration
- Alarm Systems Monitoring
- Criminal justice knowledge
- Documentation And Reporting
- Attention to Detail
- Incident documentation
Accomplishments
- Civilian Employee of the Year, UIPD (2014)
- Certificate of Appreciation, UPD (2015)
- Chancellor's Medallion Award Winner, U of I (2020)
Certification
- Verbal Judo, 2013
- Stress & The Dispatcher, 2014
- Breach Point, 2014
- Customer Service the 911 Way, 2014
- Live Scan, 2015
- Full Access LEADS, 2024
Timeline
Public Safety Telecommunicator
University of Illinois Police Department
04.2011 - Current
Loss Prevention Manager
The Bon-Ton Stores, Inc.
11.2009 - 02.2013
No Degree - Criminal Justice
Parkland College
Bachelor of Science - Criminal Justice
Western Illinois University
- Verbal Judo, 2013
- Stress & The Dispatcher, 2014
- Breach Point, 2014
- Customer Service the 911 Way, 2014
- Live Scan, 2015
- Full Access LEADS, 2024
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