Aries Taylor
Summary
Adept Public Safety Telecommunicator with a proven track record at City Of Tampa, enhancing emergency response times and public safety through critical thinking and advanced information gathering. Trained and led teams at Busch Gardens Tampa Bay, significantly improving security measures and operational efficiency. Demonstrates exceptional professionalism, integrity, and decision-making skills.
Overview
7
7
years of professional experience
Work History
Public Safety Telecommunicator
City Of Tampa
10.2023 - Current
- Improved communication between first responders and the public by providing accurate information during emergencies.
- Enhanced emergency response times by efficiently prioritizing and dispatching appropriate resources.
- Participated in ongoing professional development opportunities to stay current on industry best practices and enhance job performance.
- Utilized advanced mapping software to pinpoint caller locations rapidly, enabling faster response times from emergency personnel.
Security Sergeant
Busch Gardens Tampa Bay
03.2023 - 10.2023
- Trained and supervised new security professionals to maximize performance and understanding of protocols.
- Enhanced security measures by implementing thorough patrolling routines and surveillance systems.
- Managed incident reports, contributing to data-driven improvements in overall security operations.
- Ensured proper maintenance of security equipment, leading to increased reliability during critical situations.
Operations Supervisor
Busch Gardens Tampa Bay
02.2018 - 03.2023
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Motivated and trained employees to maximize team productivity.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
Ride Operator
Busch Gardens Tampa Bay
01.2017 - 02.2018
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
- Adapted quickly to new ride assignments, learning proper operation techniques efficiently to minimize downtime between shifts.
- Enhanced rider experience by enforcing safety procedures and providing clear instructions.
- Collaborated with team members to maintain a clean, organized, and safe ride area for guests.
Education
No Degree - Psychology
University of South Florida
Tampa, FL05.2025
High School Diploma -
Freedom High School
Tampa, FL05.2018
Skills
- Professionalism and Integrity
- Public Safety Awareness
- Information Gathering
- Emergency protocols
- Emergency Management
- Critical Thinking
- Team Leadership
- Active Listening
- Decision-Making
Military Experience
- Marine Corps Reservist since 2021
- Primary Mos: Motor Transport Operator
- Licensed in Multiple Military Vehs including Passenger Bus, 18-Wheeler Semi, Ammo/Hazmat Cert
- Led Convoy Operations as Convoy Commander, Assistant Convoy Commander, Security Team Leader during Convoy exercises
- Driven more than 20k miles during Convoy Ops including Desert and Mountain Warfare Training
Timeline
Public Safety Telecommunicator
City Of Tampa
10.2023 - Current
Security Sergeant
Busch Gardens Tampa Bay
03.2023 - 10.2023
Operations Supervisor
Busch Gardens Tampa Bay
02.2018 - 03.2023
Ride Operator
Busch Gardens Tampa Bay
01.2017 - 02.2018
No Degree - Psychology
University of South Florida
High School Diploma -
Freedom High School