Seasoned Business Analyst offering over 18 years of Human Resources industry success. Expert on business and systems requirements, user acceptance testing and end-user satisfaction. Accomplished at leveraging past lessons to inform future decision-making.
Overview
13
13
years of professional experience
Work History
Business Analyst
Arizona State University, Total Rewards
02.2023 - Current
Lead the optimization of Oracle Peoplesoft management data accuracy, impacting benefits for over 13,000 staff
Ensure data integrity and reliability through meticulous auditing, testing and configuration
Implemented best-practice methodologies that improved overall project delivery timelines while maintaining quality standards.
Analyzed data to identify root causes of problems and recommend corrective actions.
Developed customized reports, summarizing and presenting data in visually appealing format.
Business Analyst II
ADP
06.2021 - 02.2023
Refined Master Tax Payroll software system, enriching user journey
Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
Monitored and upheld legislative changes for over 6 government agencies
Collaborated with stakeholders to define project objectives and criteria.
Expedited critical software updates and bugs, enhancing system performance.
Streamlined project workflows by utilizing efficient project management methods and tools.
Payroll Specialist II
ADP
10.2017 - 06.2021
Streamlined payroll data and processing for 35,000+ employees to comply with company guidelines.
Reduced payroll errors by conducting thorough audits and resolving discrepancies in a timely manner.
Conducted meticulous audits, achieving payroll accuracy across diverse pay groups and multiple states
Directed Leave of Absence team, securing uninterrupted client payments
Swiftly addressed client service requests, boosting client satisfaction.
Business Operations Specialist
Arizona State University
02.2014 - 10.2017
Managed financial aspects of over 20 research and advancement projects, ensuring $2M annual budget adherence
Managed vendor relationships ensuring timely delivery of goods and services.
Directed large-scale Workday FMS migration without disrupting business operations or compromising data integrity.
Optimized business operations by implementing efficient workflow processes and resource allocation strategies.
Human Resources Specialist
Arizona State University
05.2011 - 02.2014
Preserved 230+ personnel records and statistical data to establish accuracy and compliance with applicable regulations.
.Collaborated with department managers to identify staffing needs and create strategic recruiting plans.
Administered employee leave requests in accordance with FMLA guidelines, maintaining compliance and regulations.
Boosted student worker output through effective supervision
Political Consultant at Arizona State University, Delta Zeta Sorority, Arizona Grassroots AdvocatesPolitical Consultant at Arizona State University, Delta Zeta Sorority, Arizona Grassroots Advocates