Brianne Stucker
Kingston,PA
Summary
Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.
Overview
6
6
years of professional experience
Work History
Internet Sales Manager
Tom Hesser Nissan Llc
Dunmore, PA
01.2022 - 07.2024
- Developed and implemented strategies for increasing internet sales volume.
- Managed and monitored online marketing campaigns to ensure maximum ROI.
- Created content for social media channels to increase brand awareness and engagement.
- Developed strong relationships with customers by providing personalized assistance and support.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Customer Service Representative
Motorworld Lexus Service
Wilkes-Barre, PA
10.2020 - 11.2021
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Answered inbound calls, chats and emails to facilitate customer service.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
Paraprofessional
ESS
Wilkes-Barre, PA
07.2018 - 10.2020
- Provided guidance to students in the classroom setting.
- Created and maintained positive relationships with students, parents, and colleagues.
- Supervised small groups of students during instruction time.
- Administered assessments to determine student's academic performance levels.
- Collaborated with special education staff to develop Individualized Education Plans.
- Helped implement behavior management strategies for individual students.
Education
High School Diploma -
GRAND ARMY OF THE REPUBLIC
Wilkes-Barre, PA06-2013
Skills
- Scheduling
- Call Management
- Paperwork Processing
- Data Collection
- Office equipment proficiency
- Small Group Instruction
- Schedule Management
- Relationship Building
- Effective Communication
- Enrichment Activities
- Instructional support
- Professionalism
- Teamwork and Professionalism
- Written Communication
- Problem-Solving
References
References available upon request.
Timeline
Internet Sales Manager
Tom Hesser Nissan Llc
01.2022 - 07.2024
Customer Service Representative
Motorworld Lexus Service
10.2020 - 11.2021
Paraprofessional
ESS
07.2018 - 10.2020
High School Diploma -
GRAND ARMY OF THE REPUBLIC