Brianne Thielen
Cathedral City,CA
Summary
Customer Service Professional experienced in restaurant, bar, and event operations. Delivered exceptional customer satisfaction through effective cash handling, register operations, and cocktail preparation, while maintaining high cleanliness standards. Childcare Assistant skilled in providing individualized support and fostering engaging learning environments focused on safety and reliability.
Overview
20
20
years of professional experience
Work History
Bartender
The Desert Fox
Palm Desert, California
01.2022 - 02.2024
- Prepared and served a diverse range of cocktails and beverages, ensuring customer satisfaction and repeat business.
- Managed bar inventory to optimize stock levels based on demand, minimizing waste and ensuring availability.
- Maintained cleanliness and organization of bar area, contributing to a positive customer experience and adherence to health standards.
Bartender
Agua Caliente Resort and Casino
Rancho Mirage, California
09.2019 - 01.2021
- Crafted and served cocktails and beverages, enhancing customer satisfaction and creating memorable experiences.
- Managed bar inventory to align stock levels with customer demand, ensuring efficient service.
- Maintained cleanliness and organization of bar area to create a welcoming atmosphere for guests.
Childcare Assistant
Kaneohe Elementary School
Oahu, Hawaii, Hi
09.2003 - 06.2005
- Facilitated personalized learning by providing tailored attention and encouragement to individual students.
- Collaborated with teachers to create and implement engaging lesson activities that enhanced student participation.
- Supported classroom activities and maintained a safe learning environment for students.
- Monitored children's safety during recess and transitions to ensure a secure environment.
- Monitored children's interactions during playtime to promote a fun and secure environment. and ensured their safety at all times.
- Supervised children during classroom activities and outdoor playtime.
- Assisted teachers in planning lessons and preparing educational materials to support effective learning.
- Assisted teachers in preparing educational materials and lesson plans.
- Organized and maintained classroom supplies and learning resources.
Education
Some College (No Degree) - Global Studies
College of The Desert
Palm Desert, CA01-2019
12 ECE Units - Early Childhood Education And Care
Early Childhood Educator
College Of The Desert05-2012
Skills
- Cocktail preparation
- Beverage mixing techniques
- Beverage expertise
- Sanitation standards
- Inventory management
- Food pairing knowledge
- Event management
- Customer service excellence
- Health standards compliance
- Time management
- Conflict resolution
- Payment processing
- Able to stand 8 hours
- Organizational growth
- Bar operations management
- Attention to detail
- Problem solving
- Effective communication
- Team collaboration
- Point of sale systems
- Drinks menu planning
- Event coordination
- Service-oriented mindset
- Suggestive selling
- Food running
- Ordering procedures
- Individualized support
- Classroom organization
- Early childhood education
- Child supervision
- Safety protocols
- Lesson planning
- Behavior management
- Curriculum development
- Reliable and punctual
- Activity planning
- Physical activity promotion
- Hygiene practices
- Arts, crafts, and games
- Interpersonal and written communication
- Cultural sensitivity
- Infant, toddler, and preschool curriculum expert
- Qualified tutor
Languages
English
Professional
Spanish
Elementary
Timeline
Bartender
The Desert Fox
01.2022 - 02.2024
Bartender
Agua Caliente Resort and Casino
09.2019 - 01.2021
Childcare Assistant
Kaneohe Elementary School
09.2003 - 06.2005
Some College (No Degree) - Global Studies
College of The Desert
12 ECE Units - Early Childhood Education And Care
Early Childhood Educator