Brianne Torchia
412-290-1901
Tampa,FL
Summary
Experienced professional in the hospitality industry with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Server
M.Bird
10.2022 - Current
- Company Overview: Three Oaks Hospitality
- Served guests in all aspects
- Ran food dishes and cocktails to designated tables
- Sold table minimums to guests with bottle service
- Garnished cocktails as well as garnished food dishes
- Used trays to carry multiple cocktails to groups of guests
- Familiarity with toast, open table, seven rooms, yelp, tabit, etc
Server
Yeoman's Cask & Lion
01.2022 - 04.2022
- Greeted and served all guests in a timely manner
- Took guest orders and effectively communicated them to the kitchen
- Maintained knowledge of current menu items, ingredients and any prep methods
- Performed assigned shift duties like delivering racks of cups to the service station, rolling silverware, pre-bussing tables, wiping tables, and more
- Assisted dining room hosts and quickly responded to any and all guests' needs
Server/Food Runner/Hostess
Thornhill Taphouse
03.2020 - 07.2021
- Performed dining room sanitation tasks
- Ran food in a timely manner to keep guests' satisfied
- Arranged and prepared tables for customers
- Worked with advanced POS systems to place orders and handle bills
Hostess
Pig Iron
05.2019 - 12.2019
- Assigned guests to tables according to restaurant section rotation
- Took to-go orders by phone, answered any customer questions, and provided guests with accurate restaurant wait times
- Monitored and sanitized seating area and cleaned restrooms regularly
- Assisted and supported all staff members with almost all needs
Education
Bachelor of Science - Psychology
The University of Tampa
Tampa, FL05-2025
Skills
- Exceptional customer service
- Hospitality service expertise
- Memory retention
- Cleanliness standards
- Food and beverage pairings
Work Preference
Work Type
Part TimeWork Location
On-SiteTimeline
Server
M.Bird
10.2022 - Current
Server
Yeoman's Cask & Lion
01.2022 - 04.2022
Server/Food Runner/Hostess
Thornhill Taphouse
03.2020 - 07.2021
Hostess
Pig Iron
05.2019 - 12.2019
Bachelor of Science - Psychology
The University of Tampa
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