Brianne Van Fossen
Fontana,CA
Summary
Loyal, Ethical and Self motivated. Highly devoted Sales Specialist with over 20 years experience in Marketing and Customer Service. Excels in meeting company goals, obtaining critical market research, develop strategic sales plans and promote successful marketing campaigns. Aggressively pursues new sales leads resulting in high conversion rate and customer retention. Determined and effective in nurturing client relationships, generating revenue with new accounts and making presentations to prospects. Skilled in working under pressure and adapting to new situations and challenges to best enhance the Companies brand.
Overview
22
22
years of professional experience
Work History
Sales and Marketing Executive
First American Title Insurance Co
11.2004 - 09.2022
- Performed competitive analyses and adjusted sales and marketing strategies accordingly.
- Analyzed sales and marketing data for improved strategies and increased profitability.
- Cultivated and maintained strategic alliances with key partners and affiliates.
- Created and expanded sales presentations to new and existing customers increasing my open to close ratio by 80% in sales.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Contributed to team objectives in fast-paced environment.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Set and achieved company defined sales goals.
- Developed new business relationships and maintained existing through regular communications and effective account management.
- Met with customers to discuss and ascertain needs, tailor solutions, and close deals.
- Attended monthly sales meetings and quarterly sales trainings.
- Liaised between clients and support team to quickly resolve issues.
- Performed outside business-to-business sales with proven proficiency in prospecting and territory management.
- Prepared and delivered presentations to Real Estate Industry customers to highlight offerings and secure new business.
- Organized events and product presentations related to national conferences and conventions.
Sales Associate
The Kindred Corporation
11.2002 - 11.2004
- Met with existing customers and prospects to discuss business needs and recommend product solutions.
- Developed and delivered engaging sales presentations to convey product benefits.
- Organized sales paperwork, presented proposals and finalized contracts.
- Cold-called leads and converted long term clients.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Customer Service Associate and Childcare
24 Hour Fitness
03.2000 - 10.2002
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Executes excellent sales floor merchandising and increased sales in the Pro Shop.
- Offered Child supervision in the Daycare.
Education
High School Diploma -
Ontario High School
Ontario, CA2000
Skills
- Account Acquisition, Servicing and Retention
- Sales Statistics Analysis
- Scheduling and Coordinating
- Social Media Platforms and Digital Marketing
- Strategic Networking Events, Trade Shows
- Promotions and Marketing Strategies
- Territory/Database Management
- Customer Complaint Resolution
- Salesforce Software, Excel, Word
- Marketing Strategy Development
- Sales Strategies
- Account Acquisition
- Strategic Planning
- Business Management Principles
Timeline
Sales and Marketing Executive
First American Title Insurance Co
11.2004 - 09.2022
Sales Associate
The Kindred Corporation
11.2002 - 11.2004
Customer Service Associate and Childcare
24 Hour Fitness
03.2000 - 10.2002
High School Diploma -
Ontario High School
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