Brianne Marie Wilkes
Spring
Summary
Vigilant Transportation Security Officer known for high productivity and efficient task completion. Skilled in threat assessment, passenger screening, and security technology operation. Excel in communication, problem-solving, and teamwork, ensuring safety protocols are upheld with professionalism and precision. Ready to contribute to secure travel environments through focused attention to detail and proactive security measures.
Overview
13
13
years of professional experience
Work History
Transportation Security Officer
Transportation Security Administration
Houston
02.2018 - Current
- Duties included but not limited to Verifying travel documents presented to enter sterile area. (Ex. Driver’s License, Passport and Visa)
- Communicating to passengers what to properly divest from bags.
- Provide clear instructions to travelers regarding security procedures and policies.
- Perform security screenings of passengers and their carry-on items to detect prohibited items.
- Used x-ray scanners to check luggage and carry-on items for unauthorized materials.
- Visually inspecting bags that possibly hold prohibited items from going onto the airline.
- Conducting pat downs when anomaly is presented on the body scan.
- Property Search on medical devices, wheelchairs, car seats etc.
- Upheld strong customer service standards while completing screenings.
Package Handler/ Clerk
UPS Customer Center (Hub)
Los Angeles
08.2015 - 02.2018
- Responsibilities include scanning and sorting all packages and directing them to be loaded on the trucks ready for delivery.
- Unload trucks and rewrapping packages to go back to merchant.
Crew Member
McDonald's
Los Angeles
12.2012 - 07.2014
- Duties include but not limited to performing good customer service skills and provide customers with quick and accurate service.
Education
High School or equivalent -
Frederick Douglass Academy High School
Los Angeles, CA, United StatesHigh School or equivalent -
Opportunities For Learning High School
Los Angeles, CA, United StatesSkills
- Verifying travel documents
- Baggage inspection
- Threat Detection
- Conflict resolution
- Attention to detail
- Effective communication
- Team collaboration
- Time management
- Emergency preparedness
- Integrity and honesty
- X-ray machine operation
Desired location
Houston, TX
Timeline
Transportation Security Officer
Transportation Security Administration
02.2018 - Current
Package Handler/ Clerk
UPS Customer Center (Hub)
08.2015 - 02.2018
Crew Member
McDonald's
12.2012 - 07.2014
High School or equivalent -
Frederick Douglass Academy High School
High School or equivalent -
Opportunities For Learning High School