Brian Potts
______
O'Fallon,MO
Summary
Seasoned business expert offering twenty years of multi-industry success and recent graduate of Lindenwood University Plaster College of Business. Experienced in sales and pre-sales, management, consulting and other aspect of business. Seeking an opportunity to apply recent business degree as part of a team to exceed objectives.
Overview
20
20
years of professional experience
6
6
years of post-secondary education
Work History
Analyst
BRJ Ventures
St. Louis, MO
2018.01 - 2021.12
- Monitored market trends and developed strategies to capitalize on potential opportunities.
- Developed 2-3 high-quality documentation reports to support trading efforts, helping employees fully understand new opportunities and action items.
- Enhanced portfolio by 20% through diligent research, stock selection, and timely adjustments to market conditions.
- Responsible for working independently and as part of team.
Sales and Marketing
SERVITIUM
St. Louis, MO
01.2013 - 01.2017
- Delivered customer product training, enhancing user engagement and satisfaction
- Analyzed sales and marketing data for improved strategies.
- Conducted market research to identify new business opportunities and stay ahead of industry trends.
- Negotiated contracts skillfully, achieving favorable terms that contributed to bottom-line results.
- Served both small business and Fortune 1000 customers.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Utilized consultative selling methodologies, overseeing all aspects of sales cycle
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
Vice President of Professional Services
CYPRESS SYSTEMS
St. Louis
01.2008 - 01.2012
- Managed IT consulting team of 10, overseeing customer presentations during both sales and project phases
- Led successful management of several million-dollar software deployments
- Created repeatable consulting/professional services model to streamline operations
- Engaged deeply with sales teams and customers, fostering strong relationships and understanding client needs
- Developed three training plans for continuous employee development
- Conducted annual employee review sessions for 10 team members, promoting growth and addressing performance issues.
- Led cross-functional teams for successful completion of major projects, resulting in increased efficiency and client satisfaction.
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Established culture of continuous improvement, fostering innovation and driving sustainable growth across organization.
- Developed project management roadmap to define project objectives, timelines and milestones based on PMBOK.
- Delivered reliable solutions by overseeing software design, development, testing, implementation, and support phases of IT projects.
IT Consultant
CYPRESS SYSTEMS
St. Louis, MO
01.2002 - 01.2008
- Implemented security measures to protect sensitive information from unauthorized access, mitigating potential risks and vulnerabilities.
- Supported sales team success by delivering technical expertise during client meetings and presentations.
- Assisted in expanding sales to $12 million per year.
- Skilled with hardware, operating systems, networking, and ITSM deployments.
- Planned, designed, and scheduled phases for large projects following PMI/PMBOK guidelines.
- Integrated new technologies into existing systems, increasing capabilities and improving overall performance.
- Consistently met 95+% project deadlines by effectively managing time and prioritizing tasks according to importance.
- Analyzed proposed technical solutions based on customer requirements and RFP requirements.
- Provided training sessions on new technologies and best practices, enhancing team members'' knowledge and skills in field of IT consulting
- Increased client satisfaction by providing timely and effective troubleshooting support for various technical problems
Education
Bachelor of Arts - Business Management
Lindenwood University
St. Charles, MO 01.2022 - 06.2024
Associate of Arts - History
University of Missouri
St. Louis, MO 08.1994 - 05.1996
Skills
Sales, Consulting, Executive and Team Leadership Experience
Product Sales and Customer Service
Sales Development and Sales Outreach
Employee Relations and Employee Management
Project Management
Project planning and development
Operations and Performance Monitoring
Requirements Gathering
Report Preparation
Requirements Gathering and PMBOK
Microsoft Office, CRM, MS Project, Excel, AI and LLM
Volunteer Experience
Restore St. Charles, St. Charles, MO, 2012, Co-founded Restore St. Charles, a service organization aiding underprivileged residents in St. Charles County, MO, Focused on helping residents resolve zoning and code violations, Personally oversaw reconstruction teams to ensure effective operations, Communicated the objectives of Restore St. Charles to other organizations interested in serving underprivileged residents in St. Charles County
References
References Upon Request
Timeline
Bachelor of Arts - Business Management
Lindenwood University
01.2022 - 06.2024
Analyst
BRJ Ventures
2018.01 - 2021.12
Sales and Marketing
SERVITIUM
01.2013 - 01.2017
Vice President of Professional Services
CYPRESS SYSTEMS
01.2008 - 01.2012
IT Consultant
CYPRESS SYSTEMS
01.2002 - 01.2008
Associate of Arts - History
University of Missouri
08.1994 - 05.1996