Summary
Overview
Work History
Education
Certification
Timeline
Generic

Brian WonJoon Choi

Seattle,WA

Summary

Results-driven IT professional with 5+ years of experience in Salesforce administration, data analysis, and marketing campaign management. Proven track record of driving field engagement and executing successful enablement campaigns. Adept at building strategies to connect programs with clear business results, aligning with company growth objectives. Experienced in Salesforce Marketing Cloud, including executing email marketing campaigns and managing content. Skilled in cross-functional collaboration, working effectively with sales, marketing, communications, and operations teams. Proficient in standardizing and scaling engagement mechanisms globally across markets and segments. Expertise in defining metrics and establishing tracking processes to measure campaign impact on business results. Combines strong technical skills with a data-driven approach to solve complex business challenges and drive organizational success.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Salesforce Administrator

AWS, Amazon Web Services
Seattle, WA
05.2022 - Current
  • Manage and optimize Salesforce systems, including Salesforce Marketing Cloud
  • Collaborate with cross-functional teams to implement and maintain Salesforce solutions supporting business processes
  • Worked closely with stakeholders to understand their business needs and determine appropriate solutions.
  • Onboard new team members to Salesforce tools and act as a liaison for the support team
  • Define metrics and establish tracking processes for campaigns, measuring impact on business results
  • Provided technical support to internal users on Salesforce issues or questions.
  • Conducted training sessions for end users on the usage of Salesforce application features.

Data Analyst

AWS, Amazon Web Services
Seattle, WA
01.2019 - 04.2022
  • Built strong working relationships across key stakeholder groups including operations, legal, and various vendors
  • Consolidated data and provided weekly/quarterly reports to upper management, driving engagement with executives
  • Automated data post-processing tasks, standardizing and scaling processes globally
  • Developed strategies to connect programs to clear business results, tying to company growth strategies

GSU Analyst I

Premera Blue Cross Of Washington
Seattle, WA
10.2018 - 01.2019
  • Identified, analyzed, and executed data for new and renewal contracts
  • Organized and balanced numerous projects to achieve individual and team goals
  • Collaborated with various departments to ensure efficient project completion

Education

Bachelor of Science - Environmental Science

University of Washington
Seattle, WA
06-2017

Certification

  • OSHA #521 OSHA Guide to Industrial Hygiene | University of Washington | Nov 2021
  • Data Collection and Processing with Python | Coursera | Apr 2020
  • Python Functions, Files, and Dictionaries | Coursera | Jan 2020
  • Microsoft Excel for Data Analysts | Udemy | Dec 2019
  • Python Basics | Coursera | Dec 2019
  • Data Analysis | LERN | Sep 2018

Timeline

Salesforce Administrator

AWS, Amazon Web Services
05.2022 - Current

Data Analyst

AWS, Amazon Web Services
01.2019 - 04.2022

GSU Analyst I

Premera Blue Cross Of Washington
10.2018 - 01.2019

Bachelor of Science - Environmental Science

University of Washington
Brian WonJoon Choi