Briauna Hampton
INDIANAPOLIS,IN
Summary
Dependable and bilingual Intake Specialist with proven skills in case management, client registration and document processing. Highly organized and with an empathic communication style. Ready to bring 4 years' experience to a rewarding new position.
Overview
6
6
years of professional experience
Work History
HSPRS Case Manager
Endeavors Staffing
Indianapolis, IN
02.2024 - Current
- Conducted home visits to assess the safety of living environments for clients.
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Maintained accurate case records and documentation according to agency guidelines.
- Compiled reports on cases and submitted them to supervisors as required.
- Monitored client progress through regular follow-up contacts.
- Managed caseloads effectively, ensuring timely documentation and reporting.
Intake Coordinator
Ascension Living St. Vincent PACE
Indianapolis, IN
10.2022 - Current
- Coordinated the intake process for new clients, including scheduling initial assessments and providing necessary paperwork.
- Provided education about available services, benefits, rights, responsibilities, risks and benefits of treatment options.
- Collaborated with multidisciplinary team members to ensure quality care is provided to all clients.
- Provided information and resources to individuals, families, and groups seeking assistance.
- Gather and prepare documents for Medicaid Application process from start to finish.
Family Case Manager
Department Of Child Services
INDIANAPOLIS, IN
03.2020 - 10.2022
- Collaborated with at least 18 teams consisting of 10+ people each to develop treatment and case plans.
- Coordinated individual referrals to obtain community services, advocated for client needs and resolved roadblocks.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed, often working flexible hours including nights, weekends, and holidays to provide services.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Sales Associate
HomeGoods, TJX Companies
INDIANAPOLIS, IN
09.2018 - 05.2020
- Helped customers locate products, answered questions regarding products, and maintained customer satisfaction with professionalism and problem-solving.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers while handling at least 20 phone calls per shift.
- Achieved perfect attendance and on-time record.
- Applied trainings towards various day to day situations from theft reduction to store operations.
Test Proctor
IUPUI
INDIANAPOLIS, IN
10.2018 - 01.2020
- Secured testing materials and maintained confidentiality of all details while complying with test center policies and procedures.
- Assisted faculty with setting up tests and coordinating test spaces while accommodating students disabilities or special needs.
- Translated exams to accommodate Spanish speaking students.
- Monitored 7 exams per day, on average while operating computer systems to enter and update records.
Education
Bachelor of Arts - Psychology
Indiana University - Purdue University Indianapolis
Indianapolis, IN05.2020
Skills
- Planning and Coordination
- Client Needs Assessments
- Cultural Awareness
- Organization and Time Management
- Charting and Clinical Documentation
- Appointment Scheduling
Languages
Spanish
Full Professional
Timeline
HSPRS Case Manager
Endeavors Staffing
02.2024 - Current
Intake Coordinator
Ascension Living St. Vincent PACE
10.2022 - Current
Family Case Manager
Department Of Child Services
03.2020 - 10.2022
Test Proctor
IUPUI
10.2018 - 01.2020
Sales Associate
HomeGoods, TJX Companies
09.2018 - 05.2020
Bachelor of Arts - Psychology
Indiana University - Purdue University Indianapolis
Similar Profiles
Genesis IrigoyenGenesis Irigoyen
Security Officer at Endeavors StaffingSecurity Officer at Endeavors Staffing
Brian HannonBrian Hannon
Disaster Case Manager at Endeavors StaffingDisaster Case Manager at Endeavors Staffing
Gloria QuiñonezGloria Quiñonez
Intake Coordinator at Endeavors StaffingIntake Coordinator at Endeavors Staffing
Christina SchraderChristina Schrader
Office Manager at Celestine DeTrana, M.D.Office Manager at Celestine DeTrana, M.D.
NATHAN MYNATTNATHAN MYNATT
Business Owner at Mynatt Solutions LLCBusiness Owner at Mynatt Solutions LLC