Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. An Enthusiastic Customer Sales Associate keen to provide shoppers with exceptional products and enjoyable retail experiences. Supports prescribed business goals through positive customer interactions and natural conversation. Talented at achieving sales goals without pushing or alienating retail clients.
Hi, I’m
Briauna Jackson
Shreveport,LA
Summary
Overview
2
years of professional experience
1
Certificate
Work History
Home Depot
Customer Sales Associate
03.2023 - Current
Job overview
- Provided information on company offerings to promote products and services to customers.
- Maintained specialized knowledge of departmental merchandise to support customer questions and inform buying decisions.
- Applied company standards to merchandise placements and presentations.
- Provided optimal customer engagement, resulting in increased sales conversions.
- Maintained clean sales floor and straightened and faced merchandise.
- Used POS system to process sales, returns, online orders and gift card activations.
- Issued receipts and processed refunds, credits or exchanges.
- Informed customers of current store promotions to encourage additional sales purchases.
- Spoke to customers in native language to increase loyalty and establish relationships.
- Promoted warranty sales, loyalty rewards and more.
Hammond School
Extended Day Teacher
08.2022 - 11.2022
Job overview
- Utilized approved behavior management strategies to maintain discipline.
- Kept all students in care safe and supported individual needs.
- Developed special events for students and parents.
- Planned fun and engaging activities to keep students occupied and provide additional learning opportunities.
- Communicated openly with program leadership to maximize success of all care activities.
- Observed and monitored children's play activities to promote healthy, safe environment.
- Prepared after-school enrichment activities for children to encourage student participation.
- Tutored and assisted children in small groups of individuals to help master assignments and reinforce learning concepts.
- Communicated with parents and staff to discuss educational policies and activities and students' learning and behavioral problems.
- Redirected inappropriate student behavior and implemented program discipline system to guide proper student behavior.
- Helped students develop self-esteem and life skills by fostering healthy conflict-resolution, critical thinking and communication.
- Implemented classroom management improvements to enhance class morale and engagement.
- Planned fun and engaging activities to keep students occupied and provide additional learning opportunities
BBG's and Happy Chicks
Bartender/ Server
06.2022 - 07.2022
Job overview
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Mixed both standard and specialized drink orders using liquor, bitters, sugars and fruits.
- Processed orders and sent to kitchen employees by theregister.
- Checked guests' identification before serving alcoholic beverages.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Spoke to customers in multiple languages to help maintain comfort for them.
University Of Mary Hardin Baylor
Work Study Student
01.2022 - 07.2022
Job overview
- Interacted respectfully with others to offer ideas, identify issues and provide assistance.
- Helped with administrative support by managing incoming calls, coordinating files and sorting mail.
- Interacted with customers by phone, email or in-person to provide information.
- Complied with departmental protocols and procedures.
- Gained operational knowledge and supported departmental needs.
- Greeted incoming office visitors, answered questions and directed individuals to office locations.
Sciport Assistant Camp Counselor
06.2021 - 01.2022
Job overview
- Worked with children of varying age, interest, skill and developmental levels.
- Led groups of children safely through variety of camp activities.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
- Developed age-appropriate arts and crafts activities to encourage campers' artistic skills development and creative expression.
- Implemented recreational activities to promote campers' physical health and encourage teamwork skills development.
- Delivered first aid for accidents and injuries in compliance with established procedures to promote campers' well-being and health.
- Followed established emergency procedures to enable best possible resolution of incidents.
- Designed customized client programs to meet individual fitness needs.
Education
University of Mary HardinBelton, TX
No Degree from Biochemistry
05.2024
University Overview
- Extracurricular Activities: Martial Arts
Caddo Parish Magnet High SchoolShreveport, LA
High School Diploma
05.2021
University Overview
- 3.26 GPA
- Extracurricular Activities: Gymnastics, Orchestra, Martial Arts
- Girl-UP Member
Skills
- Retail Sales
- Educational Opportunities
- Customer Assistance
- Credit and Debt Card Processing
- Sales Expertise
- Customer Consultations
- POS Inventory System Operation
- Cash Handling
- Persuasive Selling
- Leadership
- Engaging with Diverse Customers
- Team Cooperation
- Energy and Physical Stamina
- Available Nights, Weekends, and Holidays
- Computer Proficiency and Microsoft Office
- Answering Customer Questions
- Product Knowledge
- Dispute Mediation
Additional Information
Additional Information
Awards
- 2012 1st place Spirit Celebration Cheer Competition; Claiborne Cheer Team
- 2014 Participation Award, Spelling Bee; Claiborne Elementary Magnet
- 2014-2019 Caddo Parish Honor Orchestra, 1st Violin Section; Caddo Parish Magnet High School
- 2021 4th Place LHSAA Gymnastics and Top 50 Individual; Caddo Parish Magnet High School
Certification
CPR Certification
Languages
French
Native or Bilingual
Spanish
Native or Bilingual
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Martial arts, Cheerleading, Music
Martial arts, Cheerleading, Music
I am working to start my belts because I previously did Jiu-Jujitsu for fun, but I started to take more interest into the sport. I was a cheerleader in elementary school and I hope to get back into the sport when I go back to college. I played violin for 8 years and I enjoy to play in my downtime.
Quote
Every problem is a gift—without problems we would not grow.
Timeline
Customer Sales Associate
Home Depot
03.2023 - Current
Extended Day Teacher
Hammond School
08.2022 - 11.2022
Bartender/ Server
BBG's and Happy Chicks
06.2022 - 07.2022
Work Study Student
University Of Mary Hardin Baylor
01.2022 - 07.2022
Sciport Assistant Camp Counselor
06.2021 - 01.2022
University of Mary Hardin
No Degree from Biochemistry
Caddo Parish Magnet High School
High School Diploma
Martial arts, Cheerleading, Music
Martial arts, Cheerleading, Music
I am working to start my belts because I previously did Jiu-Jujitsu for fun, but I started to take more interest into the sport. I was a cheerleader in elementary school and I hope to get back into the sport when I go back to college. I played violin for 8 years and I enjoy to play in my downtime.
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