Briauna Williams

1. Reviews student records to ensure accuracy of data. Identifies discrepancies and resolves problems, referring complex issues to Records Analyst.
2. Audits, updates and maintains records in student information system.
3. Processes requests for student transcripts, enrollment and degree verifications, diplomas, address changes, and other student records requests.
4. Provides enrollment and student record assistance in person to current, former, and prospective students.
5. Research academic records for current and former students.
6. Processes graduation applications and certifications and may process diploma orders.
7. Answers telephone and emails, typically as second-tier support, resolving complex or unusual matters for current and prospective students and third parties.
8. Prepares weekly reports and correspondence.
9. May provide work leadership to Records Associate
10. May handle cash received for processing of requests.
11. Performs other job-related duties as assigned.

• Providing excellent support to the Supervisor by completing assigned tasks in the daily blocks while also supervising the landscape associates
• Answering phone calls, relaying messages
• Reports/Data Entry: Completing reports daily for the contract jobs based on the miles mowed by the landscaping associates daily, using Microsoft excel and Google documents
• HR: Documenting daily attendance, approving time daily, submitting payroll, scheduling interviews with potential candidates, interviewing potential candidates, assisting employees with onboarding, printing all important documents needed, filing invoices
• Inventory: Ordering all supplies needed at 50%, assigning landscape equipment to individuals, taking equipment to the shop for repairment, filing requisition forms
• Routes/Scheduling: Scheduling different routes in the Houston,Spring and Tomball area for the next day
• Speaking with different clients on what routes need to be added to the schedule

• Serves visitors by greeting, welcoming, and directing them appropriately
• Notifies company personnel of visitor arrival
• Maintains security and telecommunications system
• Informs visitors by answering or referring inquiries
• Supports human resources processes by administering tests, scheduling appointments, conducting orientation, maintaining records and information
• Provides secretarial support by entering, formatting, and printing information
• Answers the telephone, relays messages, and maintains equipment and supplies
• Maintains employee confidence and protects operations by keeping human resource information confidential
• Maintains quality service by following organization standards
• Gathers patient information by collecting demographic information via interviews with the patient or their family
• Maintains master patient index by completing an assigned portion of the daily audit trail
• Initiates the medical record by creating and processing the patient care record folder
• Maintains record availability by processing charts into the digital patient database
• Delivers charts to assigned areas of the hospital by following established routing procedures
• Keeps health care providers informed by communicating the availability of requested records
• Serves and protects the hospital or facility’s community by adhering to federal, state, and local guidelines