Briauna Williams
Dexter,IA
Summary
Dedicated worker, great with customer service, cleanliness, and POS systems. Proven ability to enhance customer experiences through high-quality beverage preparation and efficient service. Great with working alone or in a group of people.
Overview
4
4
years of professional experience
Work History
Barista Manager
Cardinal Nutrition
Earlham, IA
09.2024 - 01.2026
- Supervised daily operations, ensuring high-quality beverage preparation and service standards.
- Collaborated with team members to create seasonal beverage menus reflecting customer preferences.
- Served customers quickly and efficiently.
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Implemented efficient workflow processes to enhance productivity during busy shifts.
- Averaged 50 - 75 drinks per day.
Lead Barista
Scooters Coffee Shop
Waukee, IA
09.2023 - 09.2024
- Developed and implemented efficient workflow processes to enhance speed of service during peak hours.
- Consistently maintained a clean and organized workspace.
- Packaged bagels, muffins, and other food items for customer purchase.
- Used POS system to accurately enter orders and process payments.
- Trained new employees.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Produced a high amount of drinks daily.
- Maintained and operated espresso machines, blenders, coffee pots, and other barista equipment.
- Listened carefully to customer requests and created personalized beverages.
- Followed exact recipes for mixing and preparing beverage and food items.
Cashier/Shelf Stocker
Dollar General Store
Stuart, IA
06.2023 - 08.2023
- Processed customer transactions efficiently using POS systems.
- Maintained accurate cash drawer and balanced registers daily.
- Assisted in restocking shelves as needed.
- Monitored store environment for cleanliness.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
Dish Washer/Food Preparation Worker
Dexfield Diner & Pub
Redfield, IA
03.2022 - 06.2023
- Operated dishwashing equipment to ensure cleanliness and sanitation standards.
- Collaborated with kitchen staff to coordinate timely cleaning of dishes and cookware.
- Monitored chemical usage for compliance with safety regulations and environmental guidelines.
- Maintained clean and hazard-free work areas.
Education
High School Diploma -
West Central Valley
Stuart, IA01-2024
Skills
- Customer service
- POS systems & touch screen POS systems
- New product introduction & Hand crafted drink recipes
- Backroom stocking
- Shop opening/closing
- Barista training
- Bonds with customers & coworkers
- Safe food handling
Languages
English
Timeline
Barista Manager
Cardinal Nutrition
09.2024 - 01.2026
Lead Barista
Scooters Coffee Shop
09.2023 - 09.2024
Cashier/Shelf Stocker
Dollar General Store
06.2023 - 08.2023
Dish Washer/Food Preparation Worker
Dexfield Diner & Pub
03.2022 - 06.2023
High School Diploma -
West Central Valley