Briaunna Freeman
Guntersville,AL
Summary
Dynamic Assistant Manager with a proven track record at Dixie Wrecker Service, excelling in customer relations and team motivation. Leveraged computer skills and Servsafe certification to enhance operational efficiency and service quality, achieving significant reductions in discrepancies and food waste. Skilled in money handling and fostering positive work environments, consistently exceeding performance expectations.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Dixie Wrecker Service
Lithia Springs, GA
08.2021 - 05.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Assisted government agencies in accruing motor vehicles information processing
- Recording Data to ensure accuracy.
Server
Taco Mac
Hiram, GA
10.2019 - 11.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Cashier
Walmart
Boaz, AL
05.2018 - 11.2019
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
Cook
Zaxbys Resturant
Boaz, AL
08.2017 - 07.2018
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
Education
High School Diploma -
Geraldine High School
Geraldine, AL05.2019
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Computer Skills
- Servsafe Certified
- Liquor License
- Microsoft Certified
Timeline
Assistant Manager
Dixie Wrecker Service
08.2021 - 05.2024
Server
Taco Mac
10.2019 - 11.2021
Cashier
Walmart
05.2018 - 11.2019
Cook
Zaxbys Resturant
08.2017 - 07.2018
High School Diploma -
Geraldine High School