Bridget Adams
Sr. Administrative Assistant
Rosharon,TX
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Menninger Clinic
Houston, TX
09.2018 - Current
- Assures that signed releases of information forms are in place before communicating verbally or in written form to outside sources
- Screens and refers calls
- Schedules/records patient appointments in queue ordered by physician or other members of treatment team. Scheduling through message center with team members
- Maintains clinicians’ appointment schedules and re-scheduled appointments when necessary
- Maintain confidential medical records
- Built and maintain excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests
- Restock supplies and place purchase orders to maintain adequate stock levels
- Assist coworkers and staff members with special tasks on daily basis
- Manages phone/email correspondence and handled incoming/outgoing mail and faxes
- Schedules patient visitations with family members
- Schedules offsite appointments for patients. Including printing orders and records
- Maintains guidelines for transfers, admissions, and discharges
- Notifies patient of scheduled appointments and any changes in schedule
- Arranges transportation via Menninger vans as necessary
- Maintains clinicians’ appointment schedules and re-scheduled appointments when necessary
- Informs staff of changes in schedule when necessary
- Maintains guidelines for transfers, admissions, and discharges
- Participates in orienting new staff & clients/families to the program
- Monitors petty cash and reports discrepancies to program manager
- Assist with involuntary commitments, by getting documents filed with the court in a timely manner
- Generate maintenance request for unit
- Notarizing documents for patients and staff
- Create shadow charts/patient binders for new admits
- Manage over 50 emails per day
- Update unit phone list
- Back up to all unit AA's
- Accepts additional assignments willingly and enthusiastically when requested in order to promote the Menninger mission and goals
Sr. Administrative Assistant
The Harris Center For Mental Health And IDD
Houston, TX
01.2006 - 09.2018
- Coordinate human resources activities for the department to include processing confidential paperwork, policy/procedure training and budgeting
- Draft metting agendas, supply advance material and execute follow-up for meeting and team conferences
- Process leave/PTO accurately and timely to ensure request are approved prior to leave
- Generate/manage requests for IT software/hardware updates and/or office moves
- Ensures Accuracy of data entry and demographics
- Properly route agreements, contract/invoices through the signature process
- Compose monthly reports(Kronos timekeeper, expense reports, financial updates, laserfiche scanning, scheduling and intakes
- Enforce safety, prevent and identify hazards in and around the unit, maintain/updates disaster emergency plan, and trained staff on bed bugs
- Coordinate office activities
Education
Skills
- Microsoft Office proficiency
- Kronos Timekeeper
- File/Records Management Systems
- Safety Officer
- Customer Service
- Policies/Procedures
- CERNER System
- 10-Key Proficiency
- Mail/Inventory Management
- Travel/Expense Reports
- Organizing/Categorizing
Certification
Texas Notary Republic 2002-present
Benefits Specialist
Timeline
Administrative Assistant - Menninger Clinic
09.2018 - Current
Sr. Administrative Assistant - The Harris Center For Mental Health And IDD
01.2006 - 09.2018
Texas Southern University - ,
Houston Community College - ,
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