Bridget Banks
Atlanta,GA
Summary
Adept at enhancing customer experiences and streamlining operations, I leveraged my expertise in food safety and team support at Tony's Sports and Grill. My background spans high-volume dining to meticulous quality control, consistently exceeding employer expectations. My blend of hospitality service expertise and cash handling efficiency underscores my commitment to excellence in fast-paced environments.
Overview
17
17
years of professional experience
Work History
Server
Tony's sports and Grill
Alpharetta, GA
11.2022 - 06.2023
- Checked food before serving it to customers.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Delivered food orders promptly and courteously.
- Accurately recorded orders on cash register and point-of-sale system.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Monitored dining room for cleanliness and proper set-up at all times.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Greeted guests and provided menus.
- Took orders from customers accurately and in a timely manner.
- Prepared drinks according to standard recipes.
- Provided excellent customer service to ensure satisfaction.
- Followed health safety guidelines when preparing and serving food products.
Kitchen Porter
Brightview nursing home
CINCINNATI , OHIO
11.2016 - 12.2018
- Assisted cooks in plating dishes before they are served to customers.
- Received deliveries of food items from suppliers and unloaded them into the appropriate storage areas.
- Cleaned and sanitized work surfaces, equipment, utensils, dishes, and pots.
- Restocked refrigerators with necessary ingredients as needed throughout service hours.
- Loaded trays with dishes for delivery to customers' tables upon request.
- Followed instructions given by head chef in order to meet quality standards set forth by management.
- Maintained a safe working environment by adhering to safety protocols at all times.
- Transported prepared food items from the kitchen to the dining room promptly using trolleys or carts.
- Organized supplies in the kitchen pantry and storage areas.
Janitorial Lead
Cincinnati Reds Baseball stadium
Cincinnati, Ohio
08.2009 - 06.2010
- Supervised the preparation of rooms for events such as conferences or banquets.
- Responded promptly to customer complaints regarding cleanliness of facilities or services provided by janitorial staff members.
- Scheduled daily assignments for janitorial staff to maximize efficiency of resources.
- Provided guidance to janitorial staff on how to use specialized equipment such as floor scrubbers or carpet shampooers.
- Resolved conflicts among team members in a timely manner.
- Conducted regular meetings with janitorial staff to discuss performance issues or changes in policies and procedures.
Bank Teller
PRIVIDENT BANK
Cincinnati, Ohio
06.2006 - 01.2009
- Assisted customers with opening new accounts, ordering checks, and setting up online banking services.
- Prepared reports on transaction activity for management review.
- Researched customer inquires regarding their accounts using internal banking systems.
- Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
Education
High School Diploma -
05-2006
Skills
- Team member support
- Food inspection
- Beverage preparation
- Cash handling
- Customer service
- Dietary restrictions knowledge
- Menu memorization
- Hospitality service expertise
- High volume dining
- Food safety practices
- Food running
- Food safety
- Point of sale operation
- Table bussing
- Quality control
Timeline
Server - Tony's sports and Grill
11.2022 - 06.2023
Kitchen Porter - Brightview nursing home
11.2016 - 12.2018
Janitorial Lead - Cincinnati Reds Baseball stadium
08.2009 - 06.2010
Bank Teller - PRIVIDENT BANK
06.2006 - 01.2009
ROBERT A TAFT - High School Diploma,
Similar Profiles
Kyle LieffKyle Lieff
Retail Sales Manager, Assistant Store Manager at Tony's Bikes And SportsRetail Sales Manager, Assistant Store Manager at Tony's Bikes And Sports
Alexandra HackettAlexandra Hackett
Bartender / Server at Tony's Bar & GrillBartender / Server at Tony's Bar & Grill
Candace WarrickCandace Warrick
Lead Bartender at Tony's Bar & GrillLead Bartender at Tony's Bar & Grill
Keilah YisraelKeilah Yisrael
Rural Mail Carrier Associate at USPSRural Mail Carrier Associate at USPS
ANDREA WADDY-WILLISANDREA WADDY-WILLIS
Fiscal & Compliance Director at Georgia Vocational Rehabilitation Agency (GVRA)Fiscal & Compliance Director at Georgia Vocational Rehabilitation Agency (GVRA)