Bridget Bolla
Chicago ,IL
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
1
1
Certification
Work History
Server
Buffalo Yacht Club
Porter Ave
04 2019 - 06 2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
Banquet Server
Salvatores Italian Gardens
Williamsville ny
10 2017 - 04 2023
- Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
- Arranged linens and table settings according to seating plan and event theme.
- Maintained a clean and organized dining area for optimal guest comfort and enjoyment.
- Supported event coordinators by actively participating in pre-event meetings, discussing setup requirements, and establishing clear communication channels.
- Maintained flexible work schedule to meet event needs.
- Provided friendly, courteous service to create memorable moments for guests.
Server
Lebros restaurant
Getzville Ny
10 2021 - 10 2023
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
Education
Licenced - Cosmetology
Leon's Beauty School Inc
06.2013
Skills
- Ordering procedures
- Guest seating arrangements
- Food and beverage pairings
- Food running
- Order delivery practices
- Menu presentation
- Food preparation and safety
- Table setting knowledge
- High-volume dining
- Order accuracy
Certification
Handlers Certificate
Basset Certificate
Timeline
Server
Buffalo Yacht Club
04 2019 - 06 2021
Banquet Server
Salvatores Italian Gardens
10 2017 - 04 2023
Server
Lebros restaurant
10 2021 - 10 2023
Licenced - Cosmetology
Leon's Beauty School Inc