Bridget Boyd
Nashville,TN
Summary
Experienced professional with project management, event planning, and administrative experience supporting C-Suites and upper management in banking, telecommunications, and healthcare industries. Strengths include excellent problem-solving, communication, and time management skills. Works well independently and as a part of a team in fast-paced, deadline-driven environments.
Overview
18
18
years of professional experience
Work History
EXECUTIVE ASSISTANT
Amazon
10.2021 - Current
- Coordinate domestic/international travel, calendar scheduling, expense reporting and project management for four executives
- Streamline executive schedules, reducing meeting overlap by 40%
- Developed and launched the Employee Million Scan Initiative, leading prototype design, vendor negotiations, and quarterly performance monitoring to drive continuous improvement
- Organize team/organizational meetings and on/off-site conferences
- Planned and coordinated large offsite conferences for up to 500 attendees, managing logistics, vendor coordination, and event execution
L&D COORDINATOR / ONBOARDING SPECIALIST
Square, Inc.
01.2021 - 10.2021
- Facilitated the Customer Success onboarding process by providing administrative support to six trainers, including scheduling, reporting, system access, calendar management, and material preparation
- Efficiently coordinated and managed a seamless onboarding experience with hiring agencies and recruiters, ensuring new employees are fully prepared for success on their first day
- Coordinated and scheduled eight coaches and support staff for new hire training classes in multiple offices/locations
- Developed and sustained a highly effective and collaborative partnership with cross-functional teams, both locally and globally, including Workforce Management, IT, recruiters, Customer Support leads, group leads, and leadership
ADMINISTRATIVE COORDINATOR
Square, Inc.
02.2020 - 01.2021
- Managed attendance and tardiness tracking for three hundred Customer Success advocates, ensuring consistent adherence to accountability standards
- Maintained close communication with leads and group leads to absences promptly and effectively
- Oversaw attendance and tardiness tracking, ensuring strict adherence to accountability standards
- Fostered seamless communication with leads and group leads to address absences in a timely and efficient manner
- As a member of the Rewards and Recognition team, I collaborated with stakeholders to gather content for the deck, edited and summarized the material, and maintained the slide deck for the virtual awards celebration
EXECUTIVE ASSISTANT | EVENT PLANNER
Aclaris Therapeutics
02.2018 - 09.2019
- Provided comprehensive administrative support to the leadership team, directors, sales account specialists, and scientific team
- Managed expense processing and reconciliation, managed shipping logistics, and created and distributed documents and information to staff
- Planned and executed events for 55+ attendees, including a winter holiday gathering, open house for a new office space, town hall meetings, and bi-monthly team catered lunches
- Coordinated all aspects of event planning, including vendor research and communication, managing RSVPs, confirming vendor details prior to events, and arriving early to oversee setup
- Managed a special events budget of $50,000+
ADMINISTRATIVE COORDINATOR
Barnes-Jewish Hospital
01.2016 - 02.2018
- Provided comprehensive support for two Executive Directors and three Program Managers by efficiently coordinating and scheduling meetings and prioritizing and managing calendar scheduling requests to optimize time and ensure efficient use of resources
- Proactively anticipated the Executive Director’s needs, ensuring seamless meeting preparation by organizing documents and dialing into conference calls in her absence
- Engaged effectively with individuals at all organizational levels, including the President and CEO, physicians, nurses, fellow administrative assistants, vendors, and patients
COORDINATOR, ADMINISTRATIVE SUPPORT TEAM
PwC
10.2007 - 11.2015
- Primary contact for escalated situations, managing overall workflow and daily operations
- Assigned tasks to a team of seven assistants (including two virtual) based on skill set, customer needs, and turnaround times
- Contributed to the successful implementation of the administrative business support team in the Missouri market
- Ensured team members received comprehensive training on processes and varied work assignments, facilitated the printing of signage and brochures, and educated client service staff on the team’s services
- Played an active role in the recruitment, interviewing, and hiring process for a full-time assistant in Kansas City, traveling to conduct interviews and collaborating with hiring managers to gather feedback
- Provided consistent direct support and collaboration with the team, sharing expertise on specific administrative tasks and market processes
- Coached team members in areas requiring additional training to ensure timely, efficient work while also fostering their personal development by emphasizing strengths and areas of interest
Education
Master of Arts - Corporate Communications
Lindenwood University
St. Louis, MO05.2000
Bachelor of Arts - Communications
University of Missouri-St. Louis
St. Louis, MO08.1998
Skills
- Project management
- Time management
- Event coordination
- Microsoft Office Suites
- Outlook
- Webex
- Zoom
- Slack
- Teams
- Social media platforms
Websites
Timeline
EXECUTIVE ASSISTANT
Amazon
10.2021 - Current
L&D COORDINATOR / ONBOARDING SPECIALIST
Square, Inc.
01.2021 - 10.2021
ADMINISTRATIVE COORDINATOR
Square, Inc.
02.2020 - 01.2021
EXECUTIVE ASSISTANT | EVENT PLANNER
Aclaris Therapeutics
02.2018 - 09.2019
ADMINISTRATIVE COORDINATOR
Barnes-Jewish Hospital
01.2016 - 02.2018
COORDINATOR, ADMINISTRATIVE SUPPORT TEAM
PwC
10.2007 - 11.2015
Master of Arts - Corporate Communications
Lindenwood University
Bachelor of Arts - Communications
University of Missouri-St. Louis
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