Bridget Brown
Gray,KY
Summary
I have 30 years in medical office settings. I've had the opportunity to learn a variety of skills. I am knowledgeable in HIPPA regulations, the Preauthorization process, scheduling and documenting in EPIC.
Overview
24
24
years of professional experience
Work History
Surgery Scheduling Coordinator
Saint Joseph Orthopedic
02.2021 - Current
- Verified insurance coverage and obtained pre-authorizations.
- Educated patients about surgeries and provided treatment plan documentation.
- Expertly managed planning, scheduling, and coordination of outpatient procedures.
- Coordinated with facilities to set up surgeries.
- Collated pre-operative lab and imaging results to facilitate surgery planning.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Obtained pre-authorizations and pre-certifications ahead of scheduled surgeries.
Preauthorization and Referral Coordinator
CHI Saint Joseph Orthopedic
10.2018 - Current
- HIPPA regulations, the Preauthorization process and scheduling
- Good communication skills Knowledgeable in diagnostic codes
- Knowledgeable in the
- Preauthorization process
- Patient records oversight HIPAA regulations Appointment scheduling
- Written communication Time management, Compiled patient records and documentation for submission to referring physicians and healthcare facilities
- Maintained large database of provider services for referral and coordination activities.
Receptionist/Insurance Verification Clerk
Kentucky One Neurology Clinic
09.2015 - 09.2018
- Coordinated payments, collecting and organizing supporting documentation
- Entered, accessed, and searched data with [Software] and maintained physical files
- Collected additional information from insured parties by telephone, email, and letter
- Enhanced customer satisfaction with fast, knowledgeable service.
Medical Records Clerk
Premier Orthopedic
12.2008 - 09.2015
- Reviewed records for completeness, accuracy, and compliance with regulations
- Retrieved patient medical records for physicians, technicians, and staff
- Assisted physicians, clinicians, and medical center staff with inquiries relative to dictations
- Released information to persons or agencies according to regulations
- Updated records with demographic data, medical histories and diagnostic procedures
- Secured patient information according to HIPAA protocols by following strict procedures
- Compiled, classified and coded high volumes of patient data each day.
Medical Records and Preauthorization Clerk
Richard F Park MD
08.2001 - 11.2007
- Created new patient charts and verified all legal paperwork
- Retrieved patient medical records for physicians, technicians, and staff
- Reviewed records for completeness, accuracy, and compliance with regulations
- Maintained continuity of work operations by documenting and communicating actions, irregularities, and continuing needs.
Education
Associate in Arts -
University of Kentucky
London, Kentucky05.2000
Skills
- Good communication skills
- Knowledgeable in diagnostic codes
- Knowledgeable in the Preauthorization process
- Patient records oversight
- HIPAA regulations
- Appointment scheduling
- Written communication
- Time management
- Analytical and critical thinking
- Verbal communication
- Organizational skills
- Friendly, positive attitude
- Dependable and responsible
- Organization and time management
- Attention to detail
Timeline
Surgery Scheduling Coordinator
Saint Joseph Orthopedic
02.2021 - Current
Preauthorization and Referral Coordinator
CHI Saint Joseph Orthopedic
10.2018 - Current
Receptionist/Insurance Verification Clerk
Kentucky One Neurology Clinic
09.2015 - 09.2018
Medical Records Clerk
Premier Orthopedic
12.2008 - 09.2015
Medical Records and Preauthorization Clerk
Richard F Park MD
08.2001 - 11.2007
Associate in Arts -
University of Kentucky
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