Bridget Brydges
ROANOKE,VA
Summary
Motivated Assistant Manager experienced in leading teams and enhancing operational efficiency. Achieved staff satisfaction and goal attainment through clear guidelines and consistent policy enforcement. Focused on fostering positive relationships, mastering new skills, and adapting to challenges.
Overview
1
1
Certification
4
4
years of post-secondary education
7
7
years of professional experience
Work History
Assistant Manager
Parkway Brewing Company
Salem, VA
08.2019 - Current
- Supervised taproom staff to ensure efficient daily service at Parkway Brewing Company.
- Scheduled shifts and optimized coverage for front-of-house teams to meet service demands.
- Trained new employees on service procedures and brewery policies.
- Resolved guest concerns to maintain high standards of customer service.
- Communicated with leadership on workflow needs and staffing updates.
- Enforced sanitation and safety standards across serving areas.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
Bachelor of Arts - Religious Studies
University of Virginia
Charlottesville , VA 08.1994 - 05.1998
Skills
- POS systems
- Shift scheduling
- Inventory management
- Operational efficiency
- Sanitation compliance
- Retail operations management
- Staff supervision
- Opening procedures
- Detail orientation
- Adaptability and flexibility
- Customer service and satisfaction
- Workflow optimization
Certification
- Certified Cicerone
- RSVP and MART (VA ABC)
Accomplishments
- 2nd Best Bartender- Roanoke Times 2023, 2024
References
References available upon request.
Timeline
Assistant Manager
Parkway Brewing Company
08.2019 - Current
Bachelor of Arts - Religious Studies
University of Virginia
08.1994 - 05.1998