Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Bridget Crumbaugh

Celina,TX

Summary

Purposeful professional with experience in account management, focusing on building strong client relationships and driving business growth. Negotiating contracts, resolving client issues, and aligning services with client needs. Proven success in fostering team collaboration and adapting to dynamic environments, displaying excellent communication and critical thinking skills.

Overview

20
20
years of professional experience

Work History

Account Manager

01.2022 - Current
  • Negotiated contract terms with clients, securing favorable agreements for both parties
  • Streamlined internal processes for better efficiency in account management tasks
  • Conducted regular account reviews to identify areas for improvement and ensure continued success
  • Increased client satisfaction by building strong relationships and addressing their needs promptly
  • Provided comprehensive reporting on account performance, enabling clients to make data-driven decisions about future investments

Corporate Travel Consultant

01.2018 - 01.2022
  • Provided exemplary customer service to new and existing clients, resulting in lasting relationships and secure new travel assignments
  • Booked transportation and coordinated schedules for conferences and meetings
  • Saved clients on overall travel costs by finding the most affordable ticket and lodging options
  • Developed strong relationships with suppliers to maintain elevated levels of service quality and support, benefiting both the company and clients

Corporate Travel Consultant

01.2005 - 01.2018
  • Booked transportation and coordinated schedules for conferences and meetings
  • Developed loyal client base due to excellent listening and research skills and keen understanding of travel budgets

Education

Travel And Tourism -

Associated Schools, Inc
Miami, FL
08.1992

Skills

  • Customer service
  • Client relations
  • Sabre
  • Apollo
  • Microsoft Word
  • Microsoft Outlook
  • CRM systems
  • Teamwork and collaboration

Accomplishments

High Potential Employee Program - 08/2024 - 03/2025

  • This strategic initiative is designed to identify and nurture individuals at CTM who demonstrate exceptional performance and potential for future key roles.

Account Manager Advisory Board - 05/2024 - 05/2025

  • I am working alongside fellow Account Managers and key stakeholders to investigate and address issues pertinent to the account manager role.

Languages

American Sign Language, Native/ Bilingual

Timeline

Account Manager

01.2022 - Current

Corporate Travel Consultant

01.2018 - 01.2022

Corporate Travel Consultant

01.2005 - 01.2018

Travel And Tourism -

Associated Schools, Inc

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Bridget Crumbaugh