Bridget Davis
New Orleans,LA
Summary
Dynamic administrative professional and leader with six years of experience playing key role in attaining daily objectives and long-term goals across diverse office platforms. Strongly committed to raising productivity and service quality via strategic planning and allocation of resources as well as implementation of process improvements with exceptional leadership and organizational skills.
Overview
10
10
years of professional experience
Work History
Administrative Coordinator
Louisiana State Radiologic Technology Board of Examiners
New Orleans, LA
03.2022 - Current
- Performs responsible, initial departmental-program duties per rules, regulations, and policies.
- Involves communication with applicants, hospitals and other medical professionals.
- Processes routine paperwork and/or enters data into a department log or database in the servicing of a customer
- Manages day to day operations of the office.
- Prepares License packets for licensees.
- Compiles information from various sources to get applicants licensed.
- Serves as clerical assistant to a manager, which could include keeping appointment schedule.
- Performing duties related to traditional administrative functions, such as property control, buying, and safety, in addition to other clerical duties as noted above
- Reviews all applications for completion and ensures applications meet board requirements.
- Files and sends out all outgoing mail promptly.
- Streamlined office operations by implementing efficient administrative processes and procedures.
- Improved customer satisfaction through prompt and professional handling of inquiries and concerns.
Guidance Office Clerk
Bridge City Center for Youth
Bridge City, LA
09.2020 - 02.2022
- Perform responsible departmental-program duties following rules, regulations, and policies
- May involve communication with other departments, customers, etc
- Serve as liaison and/or contact person for the department or office between and amongst other departments, customers, vendors, and agencies
- Receive applications or other forms and reviews for compliance with department policies; works to resolve discrepancies; may make initial determinations about client's eligibility for department services
- Prepare requisitions for the purchase of supplies; may involve entering information into an automated system
- Compliance with information from various sources and prepares specialized reports; formats report according to department standards
- Serve as assistant to a manager, which could include keeping appointment schedule, preparing travel, issuing directives to others on their behalf, and relieving the manager of administrative matters
- Performing duties related to traditional administrative functions, such as property control, buying, and safety, in addition to other clerical duties as noted above.
- Increased office efficiency by maintaining accurate filing systems and streamlining administrative processes.
- Enhanced communication within the office by organizing regular meetings, distributing agendas, and capturing meeting minutes.
- Reduced errors in data entry tasks by implementing a thorough proofreading system before submission.
- Maintained an organized and clean office environment to boost staff productivity and overall morale.
- Assisted with onboarding new employees by providing them with necessary materials, resources, and training schedules.
- Managed incoming calls and correspondence professionally, ensuring timely responses to clients and colleagues alike.
Licensing Analyst
Louisiana State Board of Medical Examiners
New Orleans, LA
07.2018 - 08.2020
- Obtained confidentiality with sensitive information
- Maintained good telephone etiquette
- Supplied excellent customer service skills
- Displayed wonderful listening skills
- Transferred calls accordingly
- Upon completion of sales did all paperwork which included making files and following up with customer complaints
- Improving documentation methods.
- Managed day to day policies and procedures for proper operations.
- Effectively composed a wide range of correspondence for distribution internally and externally.
- Reduced application processing time by implementing efficient workflow management strategies.
- Collaborated with cross-functional teams to ensure accurate license issuance and compliance.
- Enhanced licensing processes by streamlining data analysis and improving documentation methods.
- Maintained comprehensive records of licensing activities, facilitating audits and regulatory reviews.
- Monitored the status of licenses, ensuring timely renewals and updates for clients.
- Provided exceptional customer service to applicants, addressing inquiries and offering guidance on licensing requirements.
Social Service Analyst
Department of Children and Family Services
02.2014 - 06.2018
- Meet work deadlines and handle productivity and accountable for meeting performance measures
- Follow departmental personnel procedures and rules including time and attendance, use of leave, prohibited political actions, etc
- Perform task without being told to do so
- Recognize when to plan independently and when to consult the supervisor or other staff
- Provide quality customer service by treating all with whom I contact with dignity, compassion, respect and supply prompt information and services in a professional manner
- Helped client fill out applications for aid
- Ran the reception area check clients in to ensure they got the proper help
- Pended cases Scheduled interviews
- Scanned documents into the PSI fusion system
- Ensured each client was given the opportunity to vote
- Use time management skills
- Stood in and took charge when needed Always ready to help wherever needed.
- Improved client outcomes by conducting thorough assessments and developing customized service plans.
- Enhanced program efficiency through diligent data collection, analysis, and reporting on key performance indicators.
- Collaborated with multidisciplinary teams to ensure comprehensive support for clients in need.
- Streamlined processes by implementing new case management software, reducing paperwork and administrative burden.
- Developed and delivered training workshops for colleagues to increase understanding of best practices in social services.
Education
Bachelor of Arts - Sociology
Grand Canyon University
06.2024
Associate of Applied Science - Business Administration And Management
Nunez Community College
05.2016
Certificate-Hospitality Management -
Nunez Community College
05.2015
Medical Assisting
Northwest Educational Center
Houston, TX05.2007
Medical Office Support -Certificate - Medical Office Management
Nunez Community College
Chalmette, LA05.2003
High school Diploma -
Penn Foster
05.2001
Skills
- Well organized
- Problem solving skills
- Performs well under pressure
- Superior communication skills oral and verbal
- Pays close attention to detail Interpersonal skills
- Leadership skills
- Time Management Skills
Timeline
Administrative Coordinator
Louisiana State Radiologic Technology Board of Examiners
03.2022 - Current
Guidance Office Clerk
Bridge City Center for Youth
09.2020 - 02.2022
Licensing Analyst
Louisiana State Board of Medical Examiners
07.2018 - 08.2020
Social Service Analyst
Department of Children and Family Services
02.2014 - 06.2018
Bachelor of Arts - Sociology
Grand Canyon University
Associate of Applied Science - Business Administration And Management
Nunez Community College
Certificate-Hospitality Management -
Nunez Community College
Medical Assisting
Northwest Educational Center
Medical Office Support -Certificate - Medical Office Management
Nunez Community College
High school Diploma -
Penn Foster