Bridget Gentner, LPN

Build and sustain strategic relationships in alignment with The BAYADA Way, partnering with referral sources, physicians, and healthcare professionals to enhance collaboration and trust. Proven ability to cultivate, strengthen, and expand relationships with both new and existing referral sources, driving long-term partnerships and sustained growth effectively positioning BAYADA services through clear, compelling communication of their unique value, resulting in increased referral volume from my account lists.

Demonstrates exceptional communication skills, effectively engaging both internal teams and external stakeholders to support collaboration and organizational alignment.

Applies sharp critical thinking skills to assess situations, solve problems, and make well-informed decisions in a dynamic healthcare environment.

Demonstrate advanced expertise in clinical and regulatory home care eligibility requirements, ensuring compliance and accuracy. Lead the coordination and review of all necessary documentation in partnership with referral sources to facilitate seamless transitions from acute care settings to BAYADA services. Collaborate with appropriate service offices to ensure timely and efficient implementation of physician- and case manager-directed care plans.

Exhibits strong attention to detail and advanced time management capabilities, ensuring accuracy, efficiency, and the timely completion of responsibilities.

Contribute to organizational success by actively participating in strategic planning and market analysis to support growth objectives. Partner closely with the Marketing Manager on shared accounts, and engage in weekly pipeline discussions with key JV BAYADA office CSMs, TCMs, and marketing leadership. Maintain active involvement in biweekly sales meetings, executing key initiatives as directed by the Director of Area Sales, while currently performing in an expanded capacity as Interim TCM covering the New Jersey Physician Market including but not limited to Primary Care and all specialties.

Account coverage included but not limited to the following:

Methodist Hospital, Magee Rehabilitation, Jefferson Neuroscience Hospital, Jefferson PA Primary Care Practices. Also previously covered the following accounts:

Powerback Rehabilitation Center City, Good Shepard Penn Partners Rehabilitiation, Atria Senior Living AL/IL, Watermark Rehabilitation/AL/IL.

Direct Patient Care

• Perform skilled nursing visits in the home as delegated by the RN Case Manager
• Provide wound care, dressing changes, catheter care, and ostomy care
• Administer medications (oral, injections, and some IV therapies where permitted by state regulations)
• Monitor vital signs and assess patient condition during each visit

Implementation of Plan of Care

• Follow the established plan of care created by the RN Case Manager
• Carry out physician-ordered treatments and interventions accurately
• Document all care provided and patient responses in accordance with agency and regulatory standards

Patient Monitoring & Reporting

• Observe and report changes in patient condition to the RN Case Manager promptly
• Identify potential complications or concerns and escalate as needed
• Assist in preventing hospital readmissions through early recognition of issues

Patient & Caregiver Education

• Reinforce teaching provided by the RN regarding medications, disease management, and safety
• Educate patients and caregivers on basic care techniques and daily health maintenance
• Support adherence to treatment plans

Care Coordination

• Communicate with the RN Case Manager and interdisciplinary team to ensure continuity of care
• Assist with follow-up on orders, supplies, and services needed for patient care
• Participate in case conferences or team meetings as required

Documentation & Compliance

• Complete timely, accurate clinical documentation for each visit
• Ensure compliance with state regulations, agency policies, and Medicare/insurance guidelines
• Maintain patient confidentiality and adhere to HIPAA standards

Safety & Infection Control

• Follow infection control protocols and maintain a safe home care environment
• Assess for safety risks in the home and report concerns

While the RN Case Manager is responsible for comprehensive assessments, care planning, and oversight, the LPN plays a critical role in delivering hands-on care, monitoring patient progress, and ensuring the care plan is effectively carried out in the home setting.

Visit Nurse

• Administered medications and monitored patient responses to ensure effective care.
• Assisted in daily patient assessments, documenting vital signs and health status accurately.
• Collaborated with healthcare teams to develop and implement individualized care plans.
• Educated patients and families on health management and post-discharge instructions.

• Administered medications and treatments as per physician orders.
• Monitored patient vital signs and reported changes to nursing staff.
• Assisted with daily living activities, ensuring patient comfort and safety.
• Collaborated with multidisciplinary teams to develop care plans.