Bridget Harper

• Plan and execute all aspects of high-end, weeklong educational experiences for international dental professionals, delivering a seamless, concierge-level standard of service. Oversee every stage of event coordination — from client enrollment and travel arrangements to lodging, dining, and on-site logistics — ensuring a polished and memorable experience for all attendees. Manage patient travel and documentation, including all required consent forms, with precision and discretion. Direct all clinical and operational elements, including staff supervision, scheduling, and full inventory management, to guarantee flawless execution. Serve as the primary liaison between faculty, participants, and internal teams, maintaining a reputation for exceptional organization, professionalism, and client care.

Educational Leader & National Speaker

Served as an Educational Leader recognized nationally as a distinguished speaker at dental and healthcare seminars, elevating professional standards across the industry. Traveled extensively throughout the United States, organizing and leading more than 250 seminars and large-scale conferences. Directed all aspects of event coordination, including vendor management, seminar layout design, and food and beverage oversight, ensuring accuracy, quality, and a polished attendee experience. Delivered dynamic four-hour presentations on business management, billing compliance, efficiency, documentation, and team building, engaging diverse audiences and inspiring professional excellence. Specialized in developing and presenting action-oriented training programs focused on clinical improvement, operational efficiency, and financial stability while promoting team morale and cohesion. Additionally managed sales operations, implementing strategies that increased revenue, market share, and client satisfaction. Demonstrated exceptional leadership, organizational, and communication skills, consistently maintaining a reputation for professionalism and excellence in every engagement.

• Directed comprehensive practice expansion, incorporating three new operatories and two bathrooms, with full oversight of construction management and interior design. Managed payroll and HR functions to maintain operational efficiency. Oversaw electronic and manual insurance claims submissions, ensuring proper documentation for reimbursement and addressing all claims rejections, denials, and appeals. Analyzed financial reports, including accounts receivable/accounts payable and P&L statements, to guide strategic decision-making.
• Personally and solely negotiated acquisition of $700K practice finance loan to expand existing practice, consolidating additional debts and achieving over $180K in savings through adept problem-solving and negotiation.
• Spearheaded annual sales growth exceeding $750k while achieving a 98% patient retention rate since employment commencement.
• Served as Dental Marketing and Practice Enhancement Advisor, implementing innovative marketing and operational strategies to enhance practice visibility, patient acquisition, and operational improvement.
• Achieved production and collection goals through scheduling and management practices, contributing to financial growth.
• Coordinated and promoted patient financials and insurance benefits for complex full mouth reconstruction treatment plans up to $60K, achieving 95% acceptance rate amidst market growth.
• Maintained extraordinary collection rate of over 98%, reflecting exceptional management of receivables and patient accounts.
• Utilized various tools, such as Word, Excel, Quickbooks, Hubspot, CMS, Dentrix, Eagle Soft, WinDent, Open Dental for practice management and patient record-keeping.