Bridget Johnson

• Managed inventory levels, ensuring timely restocking and accurate product displays.
• Coordinated with management to resolve customer issues promptly while maintaining high satisfaction rates.
• Mentored team members to improve store knowledge and recognition of items we sell to help promote growth and improve comfort levels responding to customer questions
• Enhanced team morale and productivity through regular feedback, recognition, and one on one meetings listening to the needs of other employees.
• Maintained a clean and organized store environment to help cultivate a pleasant shopping experience.
• Implemented strategies given to us through training videos and advice to improve customer service and increase sales.
• Created a supportive and engaging work environment.
• Maintained high standards of cleanliness and organization throughout sales floor, contributing to a welcoming environment for customers.
• Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Developed strong rapport with customers and created positive impression of business.
• Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.

• Assisted customers with inquiries and provided information about movie showings.
• Engaged in upselling promotional items to improve overall sales revenue.
• Assist with marketing and promotional photography when needed to push sales
• I'm considered a floater because I am knowledgeable in all aspects of the company and can do everything from cashier, cook, box office, and sometimes I am just there to keep the guests happy.

Still currently assist from home when they are in a pinch.

• Worked my way up from file clerk to assistant manager by being consistent and reliable in my ability to learn as I grow.

• Was given a higher quota than any other employe because I was very efficient at my job and was able to complete the tasks given while still maintaining a 99% accuracy in data entry doind over 1,000 claims a week.

• Was responsible for budgets and fraud accounts and trusted with very sensitive material knowing I was able to be honest and fair in all situations

• Stepped down from management when I started a family and was still deemed valuable that they created an at-home position to keep me with the company.

• They still check in and utilize me from home when I can accommodate. I am available to assist when they are in a pinch and still have excellent rapport with the company that I retired from 2 years ago.