Bridget Lorenz
Midlothian,IL
Summary
Dynamic professional with a proven track record at Dr. Sharma's office, enhancing customer satisfaction through meticulous organization and exceptional verbal communication. Excelled in roles requiring time management and data entry, notably improving efficiency at Dollar Tree Distribution Center. Cultivates strong client relationships and excels in fast-paced environments, demonstrating a blend of hard and soft skills to achieve and exceed objectives. I've also maintained and managed my own businesses being and hair stylist and cleaning houses. I have 100% of my clients to this day.
Overview
26
26
years of professional experience
Work History
Receptionist
Dr. Sharma
02.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
House Cleaner
Myself
08.2009 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
Hair Stylist
Myself
04.1998 - Current
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
Freight Manager
Dollar Tree Distribution Center
09.2017 - 09.2019
- Trained new employees in company procedures and best practices, fostering a cohesive work environment.
- Optimized warehouse layout to maximize storage capacity and improve overall efficiency of the facility.
Education
Specialty Real Estate School
Mokena, IL08.2024
Graduate Diploma -
Oaklawn Community High School
Oak Lawn, IL06.1998
Licensed Cosmologist -
Cameo Beauty Academy
Oak Lawn, IL04.1998
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Verbal and written communication
- Customer/Client relations
- Scheduling
- Scheduling appointments
Timeline
Receptionist
Dr. Sharma
02.2024 - Current
Freight Manager
Dollar Tree Distribution Center
09.2017 - 09.2019
House Cleaner
Myself
08.2009 - Current
Hair Stylist
Myself
04.1998 - Current
Specialty Real Estate School
Graduate Diploma -
Oaklawn Community High School
Licensed Cosmologist -
Cameo Beauty Academy
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