BRIDGET LOVE
Arcadia
Summary
Accomplished Admissions and Marketing professional with over 5 years of experience in Continuing Care Retirement Community and Skilled Nursing facilities. Recognized for exceptional communication and relationship-building skills. Guiding prospective residents and families through sensitive transitions with compassion and professionalism. Skilled in sales generation, referral development, and strategic marketing to drive occupancy growth.
Overview
6
6
years of professional experience
Work History
Director of Admissions
Philadelphia Protestant Home
Philadelphia
09.1999 - 06.2004
- Proven track record of successfully leading admissions teams and driving occupancy rates in competitive markets.
- Responsible for managing the full admission process for prospective residents and their families.
- Conduct tours, presentations, and personal consultations to showcase the communities services, amenities, and lifestyle.
- Build and maintain strong referral relationships with professional organizations and community groups that serve older adults.
- Guide prospective residents through the financial process, contracts, and required documentation.
- Partner with resident services, dining, activities teams to ensure a smooth and welcoming move-in experience.
- Dynamic admissions director with over 5 years of experience in the Continuing Care Retirement Communities industry.
Admissions Coordinator/Marketing
Manor Care Health Services
Devon
03.1998 - 09.1999
- Location also includes Cherry Hill NJ.
- Coordinate and manage all aspects of the admission process, including pre-admission screenings, eligibility verification, and documentation
- Build and maintain referral relationships with hospitals, discharge planners, physicians, and case managers.
- Conduct facility tours, meet with families, and provide guidance on care services, insurance coverage, and financial considerations.
- Develop and implement marketing initiatives to support census growth.
- Collaborate with nursing, social services, and business office staff to ensure a smooth resident/patient transition.
Education
BA - Chemistry
Lafayette College
Easton, PA05.1996
Skills
- Communication skills
- Relationship management
- Sales and referral generation
- Strategic marketing
- Admissions and census oversight
- Microsoft Office proficiency
- Marketing presentations
- Conflict resolution
- Problem solving
- Family and resident engagement
References
- Mary Ann Delbalzo, Case Manager at The Philadelphia Protestant Home, 215-868-4391
- David Hughes, Director of Operations at The Hill at Whitemarsh, 215-669-5285
- Barry Fineman, Therapist, 215-378-2495
Timeline
Director of Admissions
Philadelphia Protestant Home
09.1999 - 06.2004
Admissions Coordinator/Marketing
Manor Care Health Services
03.1998 - 09.1999
BA - Chemistry
Lafayette College