Bridget McDonald

Saint Johns,FL

Summary

Reliable individual proudly offering 19 years of experience fostering repeat customers through consistent, professional service. Skilled in designing profitable drink menus, handling cash sales and managing bar inventory. Dedicated to creating inviting environment for both guests and staff. Versatile Bar Manager adept at overcoming challenges and streamlining operations. Transforms deficient operations into successful enterprises. Motivational leader and problem solver.

Overview

years of professional experience

Certification

Work History

Bar Manager /Bartender

Al Dente Italiana Restaurant

Saint Augustine, FL

11.2020 - 07.2023

Closed out cash register and prepared cashier report at close of business.
Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
Mentored and trained staff members to ensure exceptional customer service standards.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Crafted special drink and cocktail menu items for seasonal offerings.
Streamlined inventory management for optimal stock levels and reduced waste.
Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.

Bartender

Oasis Restaurant And Bar

St Augustine

10.2017 - 09.2020

Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.

Bar Manager/ Key Holder Manager

Bertuccis Restaurant

Boston, MA

04.2010 - 08.2017

Closed out cash register and prepared cashier report at close of business.
Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
Mentored and trained staff members to ensure exceptional customer service standards.
Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
Followed strict recipes and drink measurements to minimize product used.
Guaranteed optimal beverage stock by assessing inventory and collaborating with owners for corrective action planning to limit expenses.
Collaborated with kitchen team for seamless integration of food and beverage offerings.

Education

Associate Of Business Administration -

Worcester State University

Worcester, MA

06.1991

Skills

Team Leadership
Staff Training
Health and safety
Training and mentoring
Bar Management
Inventory Management

Staff Scheduling
Inventory Control
Safety awareness
Mixology expertise
Shift Scheduling
Supervisory Experience