Bridget Meritt
Commerce,GA
Summary
Dedicated customer service professional with strong problem-solving skills and attention to detail. Proven ability to train associates and enhance team collaboration.
Results-oriented logistics coordinator with expertise in streamlining processes and resolving shipping issues. Known for effective communication and collaboration, contributing to improved efficiency and customer satisfaction.
Compassionate healthcare technician with extensive experience in patient care and phlebotomy. Recognized for strong attention to detail and effective communication, ensuring high-quality support and compliance in healthcare settings.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Retail Customer Service Associate
Loves Travel Stop
Commerce, GA
01.2020 - Current
- Assisted customers with product inquiries and service requests.
- Maintained store cleanliness and organized merchandise displays.
- Processed transactions accurately using point-of-sale systems.
- Handled customer complaints and resolved issues effectively.
- Collaborated with team members to enhance customer experience.
- Trained new associates on customer service protocols and procedures.
- Operated POS system proficiently to process transactions quickly and accurately.
Logistics Coordinator
Syfan Logistics
Gainesville, GA
10.2021 - 01.2026
- Communicated with carriers and vendors to resolve shipping issues effectively.
- Collaborated with team members to streamline logistics processes and improve efficiency.
- Responded quickly to customer inquiries about order status or changes in schedules.
Home Health Aide
Open Arms And Loving Hands
Atlanta, GA
04.2014 - 07.2020
- Assisted clients with daily living activities and personal care needs.
- Monitored clients' health and reported changes to healthcare professionals.
- Provided companionship and emotional support to enhance client well-being.
- Maintained a clean and safe environment for clients at home.
- Administered medications according to care plans and schedules.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Helped clients stay happy and healthy by providing mental and emotional support.
Phlebotomist
Stephens County Hospital
Toccoa, Georgia
03.2007 - 04.2015
- Collected blood samples using venipuncture and capillary techniques.
- Prepared and labeled specimens for laboratory analysis and testing.
- Assisted in training new staff on phlebotomy techniques and procedures.
- Provided compassionate care to patients during sample collection process.
- Verified patient information prior to specimen collection.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Used heel and finger stick methods to obtain blood from capillaries.
Education
Healthcare Technician Certification - Healthcare
North Georgia Technical College
Clarkesville, GASkills
- Customer service
- Point-of-sale operation
- Logistics coordination
- Team collaboration
- Employee training
- Effective communication
- Attention to detail
- Good communication skills
- Problem solving
- Blood collection
- Venipuncture techniques
- Healthcare compliance
- Specimen handling
- Data entry
- Skin puncture
- Patient care
- Shipment tracking
- Transportation logistics
Certification
ASCP Certified Phlebotomist
Timeline
Logistics Coordinator
Syfan Logistics
10.2021 - 01.2026
Retail Customer Service Associate
Loves Travel Stop
01.2020 - Current
Home Health Aide
Open Arms And Loving Hands
04.2014 - 07.2020
Phlebotomist
Stephens County Hospital
03.2007 - 04.2015
Healthcare Technician Certification - Healthcare
North Georgia Technical College