Work Preference
Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Bridget Murphy
Open To Work
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Bridget Murphy

Human Resources
Montgomery Village,USA

Work Preference

Desired Job Title

Human Resources and Benefits ManagerHuman Resources and Benefits CoordinatorHuman Resources AssistantMembership Concierge IIIMember Services Manager

Work Type

Full Time

Location Preference

RemoteHybrid
Location: Bethesda, MDMontgomery Village, MDFrederick, MDWashington, DCRockville, MD
Open to relocation: No

Important To Me

Work-life balanceCompany CultureWork from home optionHealthcare benefitsCareer advancementPaid time off

Summary

Detail-oriented Benefits Specialist skilled in program management and team collaboration. Manages end-to-end payroll processes, ensuring accuracy and compliance. Utilizes strategic planning and conflict resolution to align initiatives with organizational goals. Focused on delivering results through performance-driven teamwork.

Overview

13
13
years of professional experience

Work History

Human Resources and Benefits Manager

Keller and Heckman LLP
Washington, DC
09.2024 - Current
  • Analyzed and streamlined benefits administration processes, improving efficiency and compliance.
  • Managed submission of 5500s to ensure adherence to retirement plan and health benefits regulations.
  • Administered payroll processing to ensure timely and accurate employee compensation.
  • Managed comprehensive onboarding and offboarding initiatives to enhance employee experience.
  • Collaborate with HR team to plan Firm events such as happy hours, annual Firm picnic, and annual holiday party.
  • Coordinated implementation of EDI feeds to enhance data accuracy and streamline benefits administration.

Human Resources and Benefits Coordinator

Keller and Heckman LLP
Washington, DC
08.2023 - 08.2024
  • Coordinated and administered employee health insurance and retirement plans.
  • Coordinated onboarding processes, providing new hires with a smooth transition into the company culture.
  • Completed background and reference checks to facilitate hiring and onboarding of employees.
  • Maintained human resources information system and kept employee files up to date and accurate.

Human Resources Assistant

Keller and Heckman LLP
Washington, DC
02.2022 - 08.2023
  • Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
  • Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
  • Managed employee records and maintained accurate HR databases to support compliance and reporting needs.
  • Coordinated food orders for meetings, happy hour events, and monthly celebrations.
  • Administered credit card expenditures to ensure accurate financial tracking and compliance.

Membership Concierge III

Life Time
Gaithersburg, MD
08.2021 - 02.2022
  • Managed and delegated incoming phone calls from members and guests to ensure timely assistance.
  • Supported members with account maintenance, processing needs, changes, and transactions for programs, services, and product payments.
  • Executed administrative duties, including club paperwork and cash drawer reconciliation, to maintain operational accuracy.
  • Coordinated facility tours, showcasing amenities to potential members and enhancing engagement.

Member Services Manager

Life Time
Fairfax, VA
12.2019 - 08.2021
  • Achieved goals as part of the team. exceeding monthly payroll budgets and retention goals. Partner with club leadership to drive positive member retention.
  • Manage the hiring process of new employees including recruiting, interviewing, training, and providing performance feedback as needed.
  • Facilitate department meetings, team member engagement and team member support.
  • Interact with members to obtain feedback on quality of service. Respond to online feedback within 24 hours.

Kids Manager

Life Time
Fairfax, VA
07.2015 - 12.2019
  • Managed the day to day organization, operation, promotion, administration and supervision of all aspects of our junior members, “all things Kids” within the club.
  • Achieved departmental revenue goals while collaborating on revenue budget development.
  • Increased participation of all Kids programming through marketing and in club promotions throughout the establishment.
  • Coordinated annual holiday events for an average of 100 participants.
  • Completed the hiring process and managed the assistant and supervisors while providing training, feedback, coaching, and direction.
  • Coordinated annual holiday events, attracting approximately 100 participants each year.
  • Managed Summer Camp operations, overseeing scheduling, payroll, field trip coordination, and consistently meeting monthly revenue goals.

Kids Assistant Manager

Life Time
Fairfax, VA
01.2015 - 07.2015
  • Managed safety, engagement, and daily operations at the Child Center.
  • Delivered the highest level of customer service, management, and consistency to both members and team members through maintaining a safe, clean, and friendly environment.
  • Managed inventory and coordinated ordering and maintenance of supplies, toys, and equipment for Child Center, supporting daily activities.

Kids Academy Supervisor

Life Time
Reston, VA
09.2013 - 01.2015
  • Planned and facilitated weekly birthday parties and kids events, enhancing community engagement.
  • Coordinated annual holiday events for an average of 100 participants.
  • Coordinated annual holiday events for 100 participants, fostering a sense of community and celebration.

Education

Recreation and Park Management - Minor in Business Administration

East Carolina University
Greenville
05-2013

Skills

  • 401(k) experience
  • FMLA administration
  • Customer satisfaction
  • Benefits compliance management
  • Service excellence
  • Microsoft Office
  • Employee relations
  • Calendar coordination
  • Microsoft Office
  • Attention to detail
  • Strong organizational skills
  • Conflict resolution

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Human Resources and Benefits Manager

Keller and Heckman LLP
09.2024 - Current

Human Resources and Benefits Coordinator

Keller and Heckman LLP
08.2023 - 08.2024

Human Resources Assistant

Keller and Heckman LLP
02.2022 - 08.2023

Membership Concierge III

Life Time
08.2021 - 02.2022

Member Services Manager

Life Time
12.2019 - 08.2021

Kids Manager

Life Time
07.2015 - 12.2019

Kids Assistant Manager

Life Time
01.2015 - 07.2015

Kids Academy Supervisor

Life Time
09.2013 - 01.2015

Recreation and Park Management - Minor in Business Administration

East Carolina University